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Hi, I cant find the settings option to turn off automatic forwarding.

Anonymous
2024-04-10T13:53:45+00:00

All the online articles tell you to click Settings > Mail > Forwarding, but I don't have a "forwarding" option in my mail settings. I've tried on outlook.office.com, outlook.office365.com, and on the official outlook iphone app. When I search in the settings search bar for "forward," nothing comes up.

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  1. Anonymous
    2024-04-24T15:34:37+00:00

    Hi, I am having the same problem and your answer is not addressing the actual issue. When I click on the settings button at the top right of my new outlook app, it shows me these options: "Accounts", "General", "Mail", "Calendar", and "People". There is no "Email".

    If I click on "Mail", there is no "Forwarding" option to click on. All instructions online are telling me to go to Email > Forwarding but there is no Email tab in the first place, and the closest thing, Mail, simply DOES NOT HAVE a Forwarding tab to click on. As the original asker said, there is literally not an option to do this. I am on new teams, I restarted the app, I cannot figure out what you are talking about. There is no Email tab in settings and there is no Forwarding tab under ANY of the existing tabs. It DOES NOT EXIST. I tried to attach a picture but it won't let me.

    30+ people found this answer helpful.
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  2. Anonymous
    2024-07-12T05:38:05+00:00

    I have the same issue. I read somewhere unless I go onto a computer I can't sought it out. Someone using a computer hacked my hotmail and set up forwarding to Vietnam. Unless I get a computer I can't stop it from my phone.

    8 people found this answer helpful.
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  3. Anonymous
    2024-08-21T12:12:23+00:00

    Okay, I figured this out for me. Hopefully this helps everyone else.

    About 10 years ago I turned on forwarding on a university email I wasn't using much. However recently, the organization I work for now has undergone a cyber attack and I don't have access to my current work email. I returned to using the university email but like everyone else here, the 'forwarding' wasn't showing up under settings. I discovered that the forwarding was controlled by the university servers. I had to log in to a separate University portal website and navigate my way to email settings in there. Sure enough forwarding was controlled on the university server side and after turning this off there it resolved in Outlook. Hope this helps others.

    7 people found this answer helpful.
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  4. Anonymous
    2024-08-22T18:34:28+00:00

    Yes, for example in my situation it was the website: login.[my university name].edu

    For my university, this is called site is called "Academia" The address of it being:

    https://academica.aws.[my University name].edu/

    Then, after login, in the top right corner after clicking on the three dash settings drop down, I clicked on something called "account management" The email forwarding setting was in there.

    6 people found this answer helpful.
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  5. Anonymous
    2024-08-22T01:06:47+00:00

    Can you explain what you mean when you say "Log in to a separate University portal website". I'm unsure what you mean. What is a separate university portal website, would you be able to give an example?

    1 person found this answer helpful.
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