Plug In for Zoom is available when in the 'old' version (desktop_ in Outlook. When I switch to a new Outlook, zoom is no longer available. How do I restore Zoom add-in in the new Outlook? it's annoying to be switching back and forth when creating calendar meetings and need Zoom add-in to populate zoom link,.

3 Through Outlook Web:

• Look for the "three dots" -- 'Get Add-ins' is not an option.

I hate Microsoft not playing friendly with 3rd party solutions. It's a pain in the butt. I've spent an hour logging in / out of my two different MS accounts and Zoom trying to add the Zoom add-in to Outlook.

I'm having a similar problem -- I've installed the zoom extension, but it doesn't show up in the Outlook app or in the web browser. Anyone have a solution?? I've already restarted everything and still nothing.

Hello Monika,

Unfortunately, I’m really sorry I don't have any further troubleshooting to offer.

There are many knowledgeable users active on the forum and I hope that someone else can offer further insight into your issue.

Thank you, Ibhadighi

Add-in is already installed. It was available in the new outlook until last week and then suddenly disappeared. I did reinstall it but it didn't help.

It is available when I switch to old desktop Outllook version. It is available in the web outlook version. It is not available in the new desktop outlook.

Hello Monika,

I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

To add the Zoom add-in to the new Outlook, you can typically do it through the Outlook app itself or via the online Microsoft 365 admin center. Here's a process:

1. Through Outlook:
   • Open Outlook and click on 'Get Add-ins' or 'Add-ins' from the Home tab on the Ribbon.
   • In the Add-ins store, search for "Zoom for Outlook".
   • Click on 'Add' to install the Zoom add-in.
2. Through the Microsoft 365 Admin Center:
   • Go to the Microsoft 365 Admin Center (you’ll need admin privileges).
   • Navigate to 'Settings' > 'Integrated apps' or 'Services & add-ins'.
   • Find and select 'Zoom for Outlook' and add it from there.
3. Through Outlook Web:
   • Go to the Outlook on the web.
   • Click on the 'New Message' or calendar event to open a new window.
   • Look for the 'three dots' (More actions) in the new message or event window, click it and select 'Get Add-ins'.
   • Search for "Zoom for Outlook" and install it.

After installation, you should see the Zoom add-in within your calendar event options in the new Outlook. If you don't see the 'Get Add-ins' option or the add-in doesn't appear after installation, you may need to wait as it might take some time to appear, or there might be a restriction applied by your organization's IT policy.

I hope this helps.

Best Regards, Ibhadighi