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I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

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    Anonymous
    2025-05-11T18:51:25+00:00

    I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

    1. Go to your Microsoft Account on the browser
    2. Go to Security -> Manage logins

    3- Add a new login method or verification

    4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

    After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

    Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  1. Anonymous
    2025-04-20T19:18:18+00:00

    I cannot get the email with the code. I've had an Office 365 subscription for, gotta be 6 years now, and have NEVER run into this problem. Ever. I'm about to dump Office forever. This is insane, for how much they charge. I hate this subscription model bs.

    And when you go to the Help > ?Help section in Outlook and type "Contact Support", it returns with nothing! It doesn't exist anymore, apparently. The hell is going on!?

    3 people found this answer helpful.
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  2. Anonymous
    2024-06-14T22:41:58+00:00

    Hello Armen,

    Thanks for writing us here in Microsoft Community.

    I understand you're having struggles in getting the security verification code to your Outlook account. I'm here to help or point you to the right support if needed.

    Here are some steps you can try to see if it will address this issue.

    1. Check your Junk Email folder: Sometimes, verification codes can end up in the Junk Email folder. Please check your Junk Email folder to see if the verification code is there.
    2. Add the sender to your Safe Senders list: Sometimes, verification codes can be blocked by your email provider's spam filter. To prevent this from happening, you can add the sender's email address to your Safe Senders list.
    • To do this, go to Settings > View all Outlook settings > Junk email > Safe senders and domains, and add the sender's email address to the list. You can also refer to this link to learn more.
    1. Check if your email is verified: Ensure that your email is verified with the service you’re trying to link. If your email is not verified, you may not receive verification codes.
    2. Check your email rules: If you have set up any email rules, please check if they are affecting the delivery of verification codes to your inbox.
    • Please click this linkto learn more about how to delete a rule.

    If none of these suggestions work, we highly recommend you this time to get in touch with our Outlook In-app support to see what they can do. They are the team who handles issues related with Outook.com emails.

    Here's how to contact them.

    Here is how to contact them. (Outlook In-app Support)

    Contact Outlook In-app Support via web:

    1. Sign in to https://outlook.live.com on the browser.
    2. Selecting Helpthen  ? Help. and on the right side type "contact support" then press Enter.
    3. On the Search help bar located on the right-side hand corner, type "contact support" then press Enter.
      Image
    4. On the search result look for "Still need help?" and select Yes.
    5. It will give you an option for "Chat with a support agent in your web browser" option.

    Hope this helps! It's a pleasure to assist you with your concern.

    Sincerely,

    Froilance T.

    Microsoft Moderator

    Where's the junk email folder???

    2 people found this answer helpful.
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  3. Anonymous
    2024-06-03T14:52:12+00:00

    Credit karma it's sending code and I can't receive it.

    2 people found this answer helpful.
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  4. Anonymous
    2024-05-21T06:51:11+00:00

    Hey hi sir same thing happens to me can you show me a tutorial or something to login in to my activision account

    2 people found this answer helpful.
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