Share via

Problem with hotmail

Anonymous
2024-07-29T03:07:54+00:00

Hello,

I'm having problems with my Hotmail.com account. I've had it for about 20 years and never had a problem.

When people send me an email, they are receiving a "postmaster" bounce back error. However, I am receiving their email.

As well as receiving their email, I receive a duplicate email with a postmaster bounce back error.

Delivery has failed to these recipients or groups:

idtienphuoc@emailnaychidegioithieutoolkhongbudatacuaaedcdaunha.idtienphuoc (idtienphuoc@emailnaychidegioithieutoolkhongbudatacuaaedcdaunha.idtienphuoc)
Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2024-07-30T03:59:22+00:00

    You're welcome!

    -- Diane

    Give back to the Community. Help the next person who has this issue by indicating if a reply solved your problem. Click Yes or No at the bottom of the message.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

4 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-30T02:59:15+00:00

    Thank you! It was under Rules (I had checked Forwarding but it wasn't enabled).

    Thanks so much for your help. All sorted now :)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-30T02:28:25+00:00

    Did you check for Rules in View tab > View settings > Mail > Rules? Also check in forwarding Section.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-29T05:43:45+00:00

    Hi Diane,

    Thanks for your reply! I definitely don't know that other email address.

    I've changed my password but could you pls let me know how to turn the redirection off?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-29T03:39:48+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Is the address in the message your address?

    If you don't recognize the address, your account was hacked and the hacker set up a rule to forward all mail to his address, but his mailbox was closed or the address he used is invalid,

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

    Was this answer helpful?

    0 comments