Why have I received an email saying my account will be closed?

Indeed, the link is to the Microsoft page explaining Microsoft's account activity policy wherein it says

Microsoft account activity policy: Under the MSA, you must use your Microsoft account to keep it “active.” Microsoft reserves the right to close all “inactive” Microsoft accounts. Except as provided below, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you don’t sign in during this time, Microsoft will consider your account to be inactive.

When one combines this with your statement "I regularly log in to this account and indeed had done earlier that day.", there is only ONE possible conclusion, IHMO, and that is this email IS A PHISH!!!! I repeat that I get several of these emails a week, ALL are SCAMS.

It looks pretty genuine, hence my posting here. Google's results, with several links to this community, tells me it's safe...

Hello,

I understand your concern.

However, I recommend that you analyze the email to confirm it truly came from Microsoft.

Take the following steps to do that:

1. Open the message.
2. Click on the three dots (More Actions) on the message window.
3. Go to View and select Message details.
4. Scroll to From and you will see the email address of the sender.

For detailed report, copy everything in the message details, open this link through your browser https://mha.azurewebsites.net/. Then paste everything you copied from the message details and click on Analyze headers.

This will show you details of the email in sections. You can view the details of the sender.

Please let me know if you need further assistance on this.

Best Regards, Rita.

Inbox.

Out of curiosity, where do you see that email, Inbox or Junk folder? My guess is it's in the Junk folder.

Out of curiosity, where do you see that email, Inbox or Junk folder? My guess is it's in the Junk folder.