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How to remove the unverified sender message?

Anonymous
2024-07-01T09:11:57+00:00

Hi,

I keep getting an 'unverified sender' message in Outlook (desktop and web app). I've added the address to 'trusted sender' and I've whitelisted the domain but still keep getting it.

The sender is 'trusted' and a reputable domain.

Is there anything else I can do on my side or is it down to the sender?

Many thanks,

Charlie

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-09T22:32:36+00:00

    I HATE this new feature. WHY???? WHY WOULD YOU DO THIS?! That's a rhetorical question. I don't really care, I just want it to stop.

    More than half of my emails are coming through with this warning message and it's not helpful at all. It makes sifting through my inbox more challenging now, as it's more visual "noise" I need to tune out. I get messages from new folks on a daily basis seeking help and now all of these get flagged. This is a HORRIBLE feature for business owners trying to manage incoming messages clients who are seeking help.

    If you're going to add new features like this, the least you could do is make them optional so they can be turned off.

    ****, Microsoft.

    200+ people found this answer helpful.
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  2. Anonymous
    2024-07-10T18:25:22+00:00

    I agree, please get rid of those annoying messages please!

    100+ people found this answer helpful.
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  3. Anonymous
    2024-07-11T15:22:45+00:00

    I have emails with important detail contained in images that are not displaying.

    I have ZERO control over whether the sender formats their emails correctly according to Microsoft.

    I urgently need the detail in the email but cannot get it due to this. Currently about 15-20% of my mail is now lost. SO crazy.

    I should be able to turn this function off or on in MY outlook at individual emil/sender level. I am old enough to make such a decision. But I DO NOT have the time to take down all the information required for a lengthy investigation (and I need a solution now!).

    For other users frustrated by this new email policy, a quick workaround I have found is to forward your email to a gmail account. It all displays beautifully there.

    80+ people found this answer helpful.
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  4. Anonymous
    2024-07-17T15:20:45+00:00

    I HATE this new feature. WHY???? WHY WOULD YOU DO THIS?! That's a rhetorical question. I don't really care, I just want it to stop.

    More than half of my emails are coming through with this warning message and it's not helpful at all. It makes sifting through my inbox more challenging now, as it's more visual "noise" I need to tune out. I get messages from new folks on a daily basis seeking help and now all of these get flagged. This is a HORRIBLE feature for business owners trying to manage incoming messages clients who are seeking help.

    If you're going to add new features like this, the least you could do is make them optional so they can be turned off.

    ****, Microsoft.

    Co-sign, almost ALL of my client's emails come with unverified sender message. They're all in my trusted contacts. TURN THIS OFF!!! I'm getting so sick of all the glitchy issues with Outlook and ready to move to another platform. I don't have time to run diagnostics and put up with this.

    70+ people found this answer helpful.
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  5. Anonymous
    2024-07-11T13:09:15+00:00

    I gather that MS wants all email generators to use verified protocols, but to put the enforcement on the backs of your customers to get others to comply is balderdash!!! Penalize those who don't comply and not the millions that faithfully use Microsoft products every day.

    Thank you.

    Steve Sr

    60+ people found this answer helpful.
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