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XML attachment cant be downloaded or viewed in new outlook but it is working in old outlook

Anonymous
2024-05-01T12:29:45+00:00

One of the customer sending email with an XML attachment in new Outlook and it can't be downloaded or viewed, it iw working in old outlook but when they open the same e mail new Outlook it is blocked there, these attachment is blocked in our environment not sure how is it working in old outlook and working in new outlook, i have seen the document where you can unblock it but it is only for OWA not for the desktop, kindly suggest why it is blocked is new outlook and not in new outlook when it is blocked organization wide

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-06-21T15:02:38+00:00

    I have the same problem and it is not an organization configuration problem, unfortunately the "New" Outlook does not support XML files so it blocks them and does not allow them to be downloaded, opened or forwarded.

    Does Microsoft not realize that XML files are very commonly used in companies?

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  2. Anonymous
    2024-06-13T05:31:15+00:00

    We have the same issue here. Every time a customer sends me a XML file, I have to close the new outlook app, open the old Outlook, download file and go back to work with the new Outlook app. This is super annoying and has nothing to do with company settings in the domain, it's only blocked by the new Outlook App. This issue is now active for more than 2 months and seeing that a seemingly minor fix is still not available is very frustrating.

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  3. Anonymous
    2024-07-03T07:59:36+00:00

    The issue still persist and its quite strange that the new Outlook cant download XML files.

    Can the Outlook team fix it?

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  4. Anonymous
    2024-05-03T09:22:57+00:00

    We have tried all of the steps mentioned above.

    it is not working

    when i ran this command

    Get-OwaMailboxPolicy | Select-Object -ExpandProperty BlockedFileTypes | Where-Object { $_ -eq ".xml" } .xml i see it is blocked

    It is blocked in OWA

    but it is working in old outlook

    and not working in new outlook app

    Please let us know if microsoft does not have solution for it

    so that we can update the same to the customer

    This is how it looks

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  5. Anonymous
    2024-05-16T06:40:02+00:00

    Same issue here. It is rather ridiculous that you cannot open or save the XML file at all in the new Outlook (native window app). Especially since the old version of Outlook does allow opening and saving it.

    @MS: please make it possible again to open and save XML files in the new version. If not I will not be able to really use the new Outlook.

    PS: some suggested powershell command such as for instance:

    Set-OwaMailboxPolicy -BlockedFileTypes @{Remove = ".xml"} 
    
    (and then some)
    

    but this is not an option for me.

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