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Outlook New still don't show desktop notifications on Windows 11

Anonymous
2024-02-01T18:33:56+00:00

I have been using Outlook (New) for Windows 11 for a very long time and a few months ago I stopped receiving notifications. I get notifications if I use the older Outlook or Windows Mail version. I have heard that many people have this issue so I would like to try my luck in case the right person can read this and help. Some of the things I have tried:

  • Repairing, resetting, and uninstalling Outlook (New)
  • Turn on and off notifications on the desktop and the app (all of the combinations) and restart the system after each change
  • Make sure I don't have "Don't disturb" mode
  • Make Outlook notifications a priority even for "Don't disturb" mode
  • Remove and add all of my email accounts

Nothing has worked so far, I only get the small envelope icon that I got an email, but I have to check all of my email accounts one by one to see which one received the email.

The version is: 1.2024.124.100 (Production)

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-08-01T21:43:06+00:00

    Same problem here. Event reminders for 365 have all stopped for some unknown reason. I think this happened last week after applying a windows update, but not sure why.

    3 people found this answer helpful.
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  2. Anonymous
    2024-07-16T11:29:34+00:00
    1. July 2024 and I've tried EVERYTHING!

    Nothing worked for me!

    I get notifications on every single app, also Thunderbird (which I de-installed recently.)

    So, it seems a Bug or else, I don't know. Using Desktop PC Windows 11 pro and I'm an "Update-Searcher" person, so everything's uptodate.

    Curious, innit?

    3 people found this answer helpful.
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  3. Anonymous
    2024-07-12T17:37:49+00:00

    I tried all above and it didn't work until I found that I had my notification style set to None. Even if you have your notifications enabled, but notification style is "None", you will not see them. After I switched to it to value other than "None", it worked.

    3 people found this answer helpful.
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  4. Anonymous
    2024-07-16T17:34:00+00:00

    Likewise! My desktop notifications for Teams and other apps have not been affected so it’s definitely a bug or glitch somewhere. Hoping Microsoft can resolve soon….

    2 people found this answer helpful.
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  5. Anonymous
    2024-02-01T19:17:32+00:00

    Hello Abel ,

    I will be happy to help you with your question, I am a Microsoft consumer and Independent Advisors who cannot access accounts.

    From your post, I understand that you are not getting notifications in Outlook application. Kindly try the suggestions below as possible resolutions:

    1. Sign into the Outlook Desktop or Web application (outlook.live.com)
    2. Click on Settings at the top right of the page. On the Settings page, Click on General >> Select Notification.
    3. From the Notification Page, under Notify me about, Click on the drop down arrow under Mail and toggle off Play Sound and Click on Save.
    4. This takes effect immediately

    Looking forward to your response and If this resolves the issue, help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

    Thank you for the kind understanding.

    Warm Regards,

    Soji.

    2 people found this answer helpful.
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