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how can I remove the ads from my email in outlook on my android phone?

Anonymous
2024-06-02T17:03:47+00:00

I have a paid subscription to Microsoft 365.

In Outlook on my pixel, I am seeing ads that I don't see on my notebook or desktop device.

If I delete 1 ad, another replaces it.

This is a new (less than a week) happening.

It's annoying, especially since I pay for Microsoft 365 and have for many years.

Thanks,

Sally

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-10T02:22:31+00:00

    I had the same problem suddenly a few days ago, and I solved it by uninstalling Outlook and OneDrive off of my Pixel 7, and cancelling my Office 365 subscription (also my Xbox Game Pass). M$'s greed and incompetence are just too obscene for me to bear anymore. They could have easily tied my account to my install of Outlook mobile WITHOUT hijacking the email address that I used to sign in, which created all sorts of sent mail problems before I realized what they had done.

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  2. Anonymous
    2024-06-14T14:25:27+00:00

    I fixed it by deciding not to use it (Outlook app) anymore. I added my Comcast account to the Gmail app and see all my emails there. I don't get enough Gmail's to worry about it, but it is easy enough to switch between the Gmail and Comcast accounts within the Gmail app if need be.

    bye bye outlook and Microsoft's lack of support or caring

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  3. Anonymous
    2024-06-09T20:47:22+00:00

    Same here and ZERO support from MS..

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  4. Anonymous
    2024-06-09T20:08:05+00:00

    I have the same problem.

    Paid subscription to 365.

    Outlook App on Samsung S21 plus 5G starting showing ads less than a month ago.

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  5. Anonymous
    2024-06-11T16:16:42+00:00

    Same thing here. For about a month i have been getting the adds on top of screen in outlook app. Paid subscription to MS Office.

    This solution seems to work on my Android phone

    On your Android device, go to Settings. Tap Security and Privacy >Privacy>Other Privacy Settings> Ads. Tap Reset Advertising ID and confirm your changes.

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