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Backing up microsoft 365 emails

Anonymous
2024-09-09T23:28:49+00:00

I wanted to back up all my emails on Microsoft 365 exchange. When I follow the process, it just backs up files that I see on my outlook. There are more files that show up when you click "click here to view more on microsoft exchange". They don't get backed up. How can I back them up as well?e are more files that show up when I click

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-10T02:59:18+00:00

    Hello James Chemp,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    Based on your description, seems only the emails visible in your Outlook are being backed up, while those stored on the Microsoft Exchange server are not included. Here are some steps you can follow to ensure that all your emails, including those stored on the server, are backed up:

    1. Export to a PST File: You can export your entire mailbox, including the emails stored on the server, to a PST file. Here’s how:
    • Open Outlook and go to File > Open & Export > Import/Export.
    • Select Export to a file and click Next.
    • Choose Outlook Data File (.pst) and click Next.
    • Select the mail folder you want to back up and ensure you check the option to include subfolders.
    • Choose a location and name for your backup file, and then click Finish.
    • If you want to ensure no one has access to your files, enter and confirm a password, and then click OK.
    1. Enable Auto-Expanding Archiving: This feature allows you to automatically move older items to an archive mailbox, which can then be backed up. You can enable this in the compliance portal. Kindly please refer this: Enable auto-expanding archiving | Microsoft Learn

    However, in the meantime, could you please send me the screenshot that you are having issue during backup via private message?

    Here are the steps to open private messages:

    To view private messaging options> click your profile picture at the top on the right > select the My Profile option. Click View private message.(I have sent a message to you to open the entry of your private message.)

    I'll wait for your next update on it. I will give you more information accordingly.

    Thank you very much for your valuable time and your cooperation.

    Sincerely,

    Nafis Iqbal Shuvo

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