Your request can't be completed right now -- how fix in Outlook?

Hi Stan,

I'm experiencing the same issue. I've tried private mode, cleared my browser cache/history, etc. I've even tried three different browsers to no avail and this has been happening for going in to week 2.

Thanks,

Jessica

I'm having the same issue for the last couple of days. I'm on Mac and Firefox browser 132.0.1 (aarch64).

Focused tab is working, but when I try to switch to other tabs (Other, Junk, etc.) I get this message.

Same issue here - it started 11/26. Focused inbox has email up to 11/26 but no new email since. Other inbox returns the error message "Your request can't be completed at this time." I have tried other browsers, and in Private browsing, as well as mobile. All the same (though Safari mobile has a slightly different error that states "Network error".) This seems to be an issue on the Microsoft Exchange side as it is affecting all connections to my email account. My secondary (cough) mac.com email account loads just fine through the Mail/Outlook app. Thoughts?

Update 11/30 - I have tried just about everything I can find on the internet to resolve this issue. If I try the "Private Browsing" suggestion this is what I get:

Hello, I am having the same issue. When trying to access inbox and all other folders in hotmail, it is showing "your request can't be completed right now". I have tried different compters, different broswers, InPrivate mode and nothing worked. My phone can still show the existing emails, but not updating for new ones. Please help! Thanks!

I am also having this problem. We use a personal premium account (family style) as we are not for profit, but don't qualify as a non-profit. Was thinking this problem is because we don't use org/school accounts. But now see it is a universal issue. Hopefully someone will post a solution or link a solution in this thread.

Edited to add mine will sometimes flash the inbox/files screen, but then revert to the image shown and the "Your request can't be completed right now" in the inbox and group files.