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I receive mail from me*********@outlook.coom

Anonymous
2024-11-28T08:45:30+00:00

Hi everyone I received the mail from this mail address me***s @outlook. Com and they told me my account have some problems so I try to fixe it by using the link in the mail ( I shouldn't do it) and I entered my mail and the password maybe 20 min after. I saw it's scam so I change my password now but I want to know if I should do something else

Or what is the risk... ?

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-11-28T11:48:09+00:00

    Dear Pierre Laroche1,

    Thanks for trying.

    I did forget to mention this, rule settings can only be viewed on computer devices, mobile outlook does not support setting rules at this time.

    If you don't have access to a computer at the moment, you can ask any trusted friend or family member with a computer device to complete this check for you.

    I personally think that you have changed your password in time, the risk of your account being stolen should not be very high, please do not worry too much.

    Best Regards,

    Ulrica.W - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-11-28T10:52:14+00:00

    Thank you for your reply  I just don't understand the Last step maybe because I use my cellphone and unfortunately I don't have access to a computer could you give me more details about "unknown rules"Thanks you againBest regards

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  3. Anonymous
    2024-11-28T10:01:07+00:00

    Dear Pierre Laroche1,

    Thank you for posting in the Microsoft community.

    I understand that you accidentally clicked on a link in what seemed to be a phishing email. I'm glad that you discovered this problem in time and changed your password.

    Usually, regarding account issues, the official sender's address of Microsoft is @accountprotection.microsoft.com, so it was clearly a phishing email.

    Can I trust email from the Microsoft account team? - Microsoft Support

    Besides changing the password, I suggest that you continue to complete the following operations to protect your account to the greatest extent.

    1. Log in to your Microsoft account (Sign in to your account), enter "Security", click on "Manage sign-in options", check whether the current backup information is all available, and update it in a timely manner. I suggest that you keep at least two pieces of backup security information.
    2. In "Security", click on "Manage sign-in options", scroll down to find "Sign out from all locations" and click on it. Then generate a recovery code at the bottom and save it.
    3. On the account webpage, click on "Devices", and then remove all the unknown devices.
    4. Download a security authenticator on your mobile phone and add your own account. Then, in the aforementioned "Manage sign-in options", turn on two-factor authentication and use the app password to log in.
    5. Log in to the web version of Outlook (outlook.live.com), click on the gear icon for settings in the upper right corner, then go to "Mail" - "Rules", check whether there are any unknown rules in the rule settings and remove them.

    I hope the information above will be helpful to you. We appreciate you spend your time working on this issue. Feel free to post back if you need further assistance.  I wish you all the best.

    Best Regards,

    Ulrica.W - MSFT | Microsoft Community Support Specialist

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