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How can I see my replies in the conversation? (OWA)

Anonymous
2024-11-26T15:02:56+00:00

Currently, my inbox is set to see the emails as a conversation. However, I can't see my replies on the same email. Every time, I reply an email, it shows a "you replied on xxx" and I have to look for the email on my "Sent Items" folder which takes me time. Does anyone know how to fix this problem for Outlook on the Web?

my company does not use windows version an longer.

#Moved from Outlook/Web/Outlook.com/Email

Outlook | Web | Outlook on the web for business | Settings

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  1. Anonymous
    2024-11-28T14:03:47+00:00

    Hi GOJO64OZ,

    Good day.

    Thank you for posting to the Microsoft Community. We are glad to assist.

    It sounds like you’re experiencing a common issue with Outlook on the Web (OWA). Here are some steps you can try to ensure your replies are visible within the conversation thread:

    Enable Conversation View:

    • Go to Settings (gear icon) in the top right corner.
    • Select Mail > Layout.
    • Under Message organization, ensure Show email grouped by conversation is selected.

    Expand Conversations:

    • In your inbox, make sure the Show as conversations option is checked.
    • Click on the small triangle or arrow next to the conversation to expand it and see all messages, including your replies.

    Adjust Conversation Settings:

    • Go to Settings > Mail > Layout.
    • Under Message organization, select Newest messages on top.
    • Ensure Always expand selected conversation is checked.

    These steps should help you see your replies directly within the conversation thread, making it easier to follow the email chain without having to search your Sent Items.

    If these steps don’t resolve the issue, it might be worth reaching out to your IT department for further assistance, as there could be organization-specific settings affecting this behavior.

    I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions .

    Best Regards

    Community Moderator

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  2. Anonymous
    2024-11-27T16:26:15+00:00

    ENV outlook.office.com

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  3. Anonymous
    2024-11-27T08:18:01+00:00

    Hello GOJO64OZ,

    Welcome to the Microsoft Community.

    I understand that you are unable to display the emails you replied to in the conversation.

    I noticed that your environment seems to be in a company. When you access Outlook on the web, does the URL show outlook.live.com or outlook.office.com?

    Please provide a screenshot of your conversation settings. The conversation option should be set to 'Group into conversations'.

    Please feel free to let me know if you have any further updates, thanks. 

    Best Regards, 

    Zachary.W - MSFT | Microsoft Community Support Specialist

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