Share via

how to fix "Too Many Requests" when I want to log in to my account?

Anonymous
2024-10-12T11:34:03+00:00
Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. Anonymous
    2024-10-13T07:01:44+00:00

    Dear Lawyer 34,

    Good day, welcome to Microsoft community.

    Experiencing the "Too Many Requests" error when attempting to log in to your Microsoft account can be frustrating. This issue typically arises when the server detects an unusually high number of requests from your IP address in a short period.

    Here's how you can address this problem effectively:

    1. Wait and Try Again

    The simplest and often most effective step is to wait for a while before trying again. This error is usually temporary and resolves itself after a short period. Waiting for about 15-30 minutes before attempting to log in again can help.

    2, Clearing your browser's cache and cookies can help resolve many login issues, including the "Too Many Requests" error:

    • Go to your browser settings.
    • Find the option to clear browsing data.
    • Select the cache and cookies to be cleared.
    • Restart your browser and try logging in again.

    Sometimes, the problem may be specific to the browser or device you are using. Try logging in using a different browser or device to see if the issue persists.Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data. 

    3, A stable internet connection is crucial for a smooth login process. Ensure that your internet connection is stable and try logging in again.

    1. Turn off the VPN software in your computer if you have one,

    The last step is important because there are a lot of people who use VPN to cause the IP address to change around, the account will be determined by the system as abnormal activity, do you use VPN?

    By following these steps, you should be able to resolve the "Too Many Requests" error and successfully log in to your Microsoft account. If the problem continues, feel free to let me know if you need further assistance.

    Best regards,

    Harris-MSFT |Microsoft community support specialist

    6 people found this answer helpful.
    0 comments No comments

9 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-11-07T15:47:18+00:00

    I cleared cache

    Already tried on different devices

    Dont own nor use a vpn service

    Good and stable internet connection as in i use other outlook accounts over the same internet

    How do i solve this problem?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-12-31T01:01:41+00:00

    Sadly, all this is ****.

    What Microsoft has done is move HOTMAIL to OUTLOOK.COM without providing a general notice.

    It would help if the unpaid support workers actually understood the underlying issue rather than suggesting "On the night of a full moon stand on your right leg only and place your left hand behind your back Hold this pose for 1 minute, then try the website again".

    Use this bookmark/favourite to get to Hotmail:

    https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=168&ct=1735605728&rver=7.5.2211.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26cobrandid%3dab0455a0-8d03-46b9-b18b-df2f57b9e44c%26deeplink%3dowa%252f0%252f%253fstate%253d1%2526redirectTo%253daHR0cHM6Ly9vdXRsb29rLmxpdmUuY29tL21haWwvMC8%26RpsCsrfState%3d750a9754-916a-674e-1aa8-60fcca1df60a&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=ab0455a0-8d03-46b9-b18b-df2f57b9e44c

    10 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-11-21T14:28:14+00:00

    All the above have been done and I can still no log in, different browsers used also. I even sat through a whole day waiting for an agent via the live chat and every single one of my requests were closed when I was next in line.

    How can this be fixed as none of the community suggestions have worked at all?

    8 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-11-06T21:01:57+00:00
    1. Already cleared cache
    2. waited over 24 hrs.
    3. no VPN
    4. harddrive moved from one laptop to another
    7 people found this answer helpful.
    0 comments No comments