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All of my emails from my outlook express go to everyone's junk mail because it says my email is from an unverified sender. It is not. It is me, my own email.

Anonymous
2024-10-26T15:24:38+00:00

All of my emails from my outlook express and/or Windows live go to everyone's junk mail because it says my email is from an unverified sender. It is not. It is me, my own email.

No matter if I send it thru Windows, my Android or web. Everyone says I am an unverified sender. I also use a VPN but I've been using the VPN for months and never had this problem. This happens no matter if I use the outlook express app or just my live.com email

I am having to use another email as my default . I cannot use outlook or windows live email because of this reason. Again, I use a VPN but I have been using the VPN for months. This issue just started.

Also, whatever the fix is do I need to log out of all of my devices when I fix it? Which device do I fix it with? Can I fix it in my android phone? Android tablet?

Help. I am a paid Subscriber of the 365 as well.

Thank you

Outlook | Outlook for mobile | Outlook for Android | For business

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Anonymous
2024-10-29T18:22:01+00:00

My suggestion might not be the solution but it's what I would check not knowing how you have things configured.

It sounds like you might have used aliases for Gmail and Comcast in your Outlook.com account. I think older protocols might have allowed sending from Comcast or Gmail from Outlook.com, especially on mobile devices. This won't work with newer protocols on devices or Windows. Something you should check is what aliases you have for your Outlook.com account e.g. your live.com account. Go to this page and make sure the live.com address is the primary alias, https://account.live.com/names/Manage.  Do not remove any alias from this page. It's an unrecoverable action and it is safe to have other aliases listed here. You might have used one of those aliases for signing in to other sites or to buy Microsoft services or software.

If you have Comcast or Gmail as aliases listed there you can verify them and then send from them from Outlook.com on the web. However, when you send from an alias it will show as ******@live.com on behalf of ******@gmail.com.

The best path I can suggest would be to add each of the accounts Live.com, Gmail.com, Comcast.com to Outlook for iOS or Android on your device. On Windows do the same by installing New Outlook for free, The New Microsoft Outlook for Windows | Microsoft 365.

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  1. Anonymous
    2024-10-31T19:35:49+00:00

    Gabriel,

    I did go to that link but Comcast was my primary email.

    So I went to the link again and used my Outlook as my primary email as you suggested.

    It keeps asking me to open Outlook with the corresponding number. I do. Then it asks me to sign in again and then use my finger print or security code which I do.

    Then it keeps repeating the same thing except with a different number.

    This is on my cellphone.

    Should I turn my computer and tablet off and do it? Should I sign out of my Google and Comcast account and do it?

    I would deactivate my Comcast and make only Outlook my email but Comcast is my only email for almost everywhere I have an account for years.

    I'm just really confused and getting frustrated.

    Any advice you can give me I will do ..

    Thank you so much.

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  2. Anonymous
    2024-10-31T00:14:25+00:00

    On my computer I'm very happy with my live.com email. However Microsoft keeps asking me to try the "new Outlook". I keep clicking No but it keeps making go to Outlook. So I have a paid 365 plan. I don't even use any of that stuff none of it

    The "on behalf of" is just me. So when I email someone it says my name and then it says on behalf of my name?

    That happened when this whole email unverified sender thing happened. I don't know what I did.

    I Just want my windows live email but guess I half to have a Google email ..

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  3. Anonymous
    2024-10-30T23:57:11+00:00

    You're right about the different emails. I had Comcast as my ISP so I obviously had a Comcast email . Then I went with att. and they said I could keep my Comcast email but I couldn't use the app because I wasn't a subscriber. Then I found Windows/ Outlook and I really liked One Drive but I had to have a Gmail account to download that. So I have a Gmail account. So that's how I ended up with three emails.

    I have an android phone, computer and a tablet..

    I'm afraid of which one I can't use because of the configuration. Google said I should have a secondary email.

    I'm so confused

    Thank you for replying.

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  4. Anonymous
    2024-10-29T17:29:37+00:00

    I turned VPN off and it still went to my spam. Once I made it from safe sender it was ok. But the issue is emailing to someone else it will go to their spam.

    I have three emails A live.com, a Comcast.net and a Gmail com email .

    There are one of two reasons that caused this and I don't know how to fix it.

    On Gmail they ask you for either a secondary email or your phone # in case they need to contact you. I changed my secondary email from either my live.com to my comcast.net or visa-versa. Can't remember .

    Either that or an old cellphone I haven't used in years.. I used it to email someone something I had on that phone by my live or outlook email.

    Of those two but I think it's the first.

    In fact responding to this reply had to use my Comcast email. It said too many requests when using my live.com email.

    I am at wits end.

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