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why does outlook automatically reset old emails as unread.

Anonymous
2023-05-26T14:35:01+00:00

I read my emails as soon as they keep coming to my inbox, however, some of the emails are automatically resetting to unread, even many days after I read them. It seems like a follow up alert, where the emails that I have not replied keep marking as unread. I need to get rid of this annoying set up.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-18T12:48:03+00:00

    I have this same issue and its very frustrating.

    2 people found this answer helpful.
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  2. Anonymous
    2024-02-23T15:06:30+00:00

    I am having the same issue - no new settings, etc

    2 people found this answer helpful.
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  3. Anonymous
    2024-10-17T07:15:13+00:00

    After using Outlook for years, I have started having the same issue yesterday only, but already have found a solution for my case. Please read below.

    I receive up to 300 emails per day from various clients, therefore I have decided to create folders for each of them.

    I have also created rules for each email address, so each received message is moved to the designated folder.

    All was OK, until I decided to change the location of the folders I created. I did that by right clicking on the folder and selecting MOVE option.

    After doing that Outlook notified me that some rules contain errors that need to be fixed.

    I fixed all the errors and right after doing that the messages in those folders of whom the rules contained errors started reappearing as unread.

    I deleted each rule that previously contained errors and created them again.

    This has solved my problem. Hope this helps.

    1 person found this answer helpful.
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  4. Anonymous
    2023-11-24T11:52:06+00:00

    I have the exact same issue. The issue has been around for years. To bad I have to go to my Apple device to get the Unread status to stick. No issues there - it's the only thing that works.

    1 person found this answer helpful.
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