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Where are the "New Outlook" email messages stored?

Anonymous
2024-11-20T07:00:28+00:00

I've been using Outlook since the 1990's and I'm one of the few that prefers its formatting and how easy it is to create foldera to store email communication in and how easy it is to drag those folders around.

I have hated that we all must save the .pst files before performing a clean install of Windows 11, but that's just been an issue I've learned to work with over the decades (and don't get off on a tangent about why I need to reinstall Windows 11 - that's not the subject here).

I work with about 6-10 customers at any given time and I have 6-10 folders where I drag out email correspondence into over the weeks I'm working with a customer. And when I'm finished with that customer, I move their folder, with all of our email correspondence, into a "Work Completed" folder and save it for one year. After a year, I delete the folder.

So, moving on to this new Outlook, which I find "okay" even though I cannot control the width of the left column, I need to know... where are all of the emails stored in the "new Outlook?" Are they stored within our computer using similar .pst files like Outlook Classic or are they stored on a server.

I know the new Outlook doesn't use .pst files, but are the email messages stored within our computer or on a cloud server. I'm also considering using my Microsoft 365 Outlook too.

I'm just getting to the point in life where I do not want to keep saving my emails before needing to perform a Windows 11 reboot or move to a new computer. I am wanting the interface that Outlook provides, but on a cloud server preferably.

Cheers,

~ Frank

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-21T08:43:16+00:00

    Hello Wall-E Original,

    Thank for your reply!

    Please understand that Exchange Online Plan1 licenseor any other Microsoft 365 licenses only supports to be assigned to one user account. But once Microsoft 365 account has been assigned Exchange Online Plan1 license, your Microsoft 365 admin can add more alias to this email account. These email addresses as alias only could receive the emails normally but does not support to send out the emails. Each account has one primary email address which could send and receive the emails. See more information, you may check this article as reference: Add another email alias for a Microsoft 365 business subscription user

    Again, your understanding and patience will be appreciated.

    Thank you!

    4 people found this answer helpful.
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  1. Anonymous
    2024-11-20T10:23:46+00:00

    Hello Wall-E Original,

    Thank you for posting this case in Microsoft Community!

    Based on your description: Where are the "New Outlook" email messages stored? I would like to cooperate with you working on this case. To clarify this case, as further research and investigation from my side, email data will be stored in cloud server side if using Microsoft Exchange account in New Outlook. But New Outlook will also support import or export the email data with .pst file to be stored under local drive if you want like Classic Outlooksoon. You may check this Microsoft 365 Roadmap | Microsoft 365 as reference.

    See more information, you may also check following article as reference which guide you how to apply New Outlook easily.

    Getting started with the new Outlook for Windows

    Start using new Outlook for Windows - Microsoft Support

    Hope the above workaround would be helpful. If you need further assistance, please feel free to let me know, I will keep assisting you.

    Your understanding and patience will be appreciated.

    Thank you!

    2 people found this answer helpful.
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  1. Anonymous
    2024-11-22T11:24:55+00:00

    Hello Wall-E Original,

    Good day! Hope you are doing well!

    Have you seen my last reply? If you have any concerns, please feel free to let me know for further assistance. I am waiting for your next reply posted on the thread.

    By the way, if you think my reply is helpful, would you please help to vote it? So that others who have the similar issues can see it easily and this may help them with your efforts.

    Thanks in advance!

    1 person found this answer helpful.
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  1. Anonymous
    2025-03-30T02:15:36+00:00

    Nobody seems to know the answer to where does OUTLOOK store email messages on PC or if it actually do store them or not??. all the supposed answers are just a lot of garbage and confusion to me.

    5 people found this answer helpful.
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  2. Anonymous
    2025-01-16T21:14:04+00:00

    I am curious where the data files are stored for Outlook New. Ever since Microsoft foisted this on me my Outlook Classic keeps ending up with a corrupted pst file (even when I create new ones that work fine for a day) while the Outlook New emails work without any issues. But I want Outlook Classic to work fine too. I have spent 30 hours on this, a few hours with Microsoft Support and paid an IT specialist to help. But the Outlook Classic keeps ending up with another corrupted file.

    5 people found this answer helpful.
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