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My Outlook.com emails are being rejected by Bellsouth.net addresses

Anonymous
2025-02-20T14:24:59+00:00

Every email to a bellsouth.net address is being rejected.

flph826.prodigy.net rejected your message

Generating server: DS0PR04MB9413.namprd04.prod.outlook.com
Receiving server: bellsouth.net (1**.***.***.22)
Total retry attempts: 1

******@bellsouth.net
flph826.prodigy.net
2/20/2025 6:12:30 AM - Server at bellsouth.net (1**.***.***.22) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=bellsouth.net] [LastAttemptedIP=144.160.159.22:25] [SmtpSecurity=-2;-2] CY6PEPF00000034.namprd02.prod.outlook.com 2025-02-20T06:13:23.237Z 08DD5004E5031F11'

How do we contact AT&T that this issue exists within bellsouth?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-21T03:42:16+00:00

    Thank you. I’ve had no issues with other domains. My friend did contact Bellsouth/AT&T who claimed the issue was my IP address from Microsoft. Needless to say I think they did clear out my address from spam as emails are now going to my friend without me doing anything. Gotta love some support people. Thanks for validating my thoughts

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  2. Anonymous
    2025-02-21T03:16:18+00:00

    Dear BWS_070

    Thank you for posting to Microsoft Community

    From your description, I understand that your outlook address is being rejected by the mail servers for a specific domain, please point out if my understanding is wrong.

    I need to firstly ask you to try sending emails to other email providers email addresses to see if the same thing is happening with other email providers, this will rule out the issue being that Bellsouth.net's mail servers are rejecting your emails due to outlook deciding that the emails are spam.

    If your emails are being sent to the other email provider's email address, the problem is that the Bellsouth.net domain is blocking your emails from coming in, I would recommend that you try to speak to Bellsouth.net support to ask for a solution to this problem.

    I wish you all the best

    Carmid.L-MSFT | Microsoft Community Support Specialist

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