How can I stop junk emails? I get at least 500 junk emails a day.

Thank you for responding. The text in the email notification I received from you is different from what I see here in the post. You said there is nothing I can do to stop the spam. Why is there nothing I can do to protect myself? Why can't I block emails from coming to any of my folders? With all the technology we have, Microsoft can't let me do this? Why can't I create rules to keep out the junk mail? I don't feel motivated to try your alias idea when I already went through the process of changing my password and setting up two-factor identification and that seemed to make things even worse. It may have been a coincidence, but I don't want to waste anymore time than I already have.

Thanks for your reply.

As I said, adding all spam senders to the Blocked Senders List will be a difficult task for your situation.

As you said, even if you add the Blocked Senders List, you can't completely stop them from going to your spam folder. Because you have too much spam.

For your situation, changing your primary alias (the email address you use to send and receive mail) and setting it as a login preference is a better approach.

In addition, I recommend that you contact an Outlook support agent and ask for more help.

1. Go to https://outlook.live.com and log in to your account.
2. Click [Help] at the top.
3. In the Help section to the right of the search box, type "your question".
4. Click the "Yes" button.
5. Click the Chat with a Support Agent option and follow the on-screen instructions.

Best regards

Mia.W - MSFT | Microsoft Community Support Specialist

Thank you again for your reply. As I mentioned, I don't have a problem with junk mail ending up in my inbox. The problem is the sheer volume of junk mail. Blocking emails does not keep them out of my junk mail folder. It just keeps them out of my inbox. I know this because I tried that for a long time and I still kept getting junk mail for addresses I had blocked.

Thanks for your reply, please forgive me for my late reply.

I understand your feelings. You can take measures to prevent these spam emails from entering your mailbox to protect your account. Just add them to the blocked senders list, or right-click on the spam email and click "Block". But since you receive so many spam emails every day, it will be a lot of work to add all the spam senders to the "blocked senders list".

I know you want to set up rules for the junk email folder to separate the emails you need from the spam emails. However, in Outlook, you can only create rules for emails that enter your inbox.

Since you can't set rules for your junk email folder, I suggest you try another method.

Go to: https://outlook.live.com/mail/0/options/mail/junkEmail

Select "Strict". This will use your "Safe Senders" and "Domains" lists to decide who is allowed to send emails to your inbox. All emails that are not in the "Safe Senders and Domains" list will automatically go to the "Junk Email" folder.

If you no longer see any spam going into your spam folder, I can only suggest that you temporarily change your primary alias (the email address you use to send and receive mail) and set it as a login preference. Because your email address is marked by a lot of spammers, only doing this may reduce the probability of you receiving spam.

Thanks for your understanding!

Best regards

Mia.W - MSFT | Microsoft Community Support Specialist

Dear, Christy Michaels

Welcome to the Microsoft Community.

Note: For spam emails, please do not reply to them, click on any links or open any attachments, and do not enter any personal information or pay any fees. This will increase the probability of receiving more spam emails.

Your account address may be obtained by hackers. They are likely to add your email address to the list of spamming websites.

You can add these spammers to your “blocked sender list” or report them as phishing emails. This will reduce the probability of receiving these spam emails to a certain extent.

I recommend that you change your primary alias and change your login preferences. Follow the steps below:

1. Click on this link (https://account.live.com/AddAssocId) and log into your account.
2. Create an @outlook.com alias and set it as the primary alias.
3. Click “Change Login Preferences” > uncheck your old alias > click “Save”.
4. Then you can log in to your account using your newly created primary alias (***@outlook.com). Hackers don't know your primary alias and may not be able to send spam.

Note: Primary aliases are allowed to log into your account by default. You can choose which aliases (email addresses) are allowed to log in to your account. Aliases use the same password, inbox, contact list, and account settings as the primary alias (main email address).

Note: If you want to delete an alias that is a Microsoft domain (such as @hotmail.com, @live.com, @outlook.com, or @msn.com), the alias is permanently deleted and it is no longer associated with any Microsoft account. Therefore, do not delete old aliases lightly. Add or remove an email alias in Outlook.com - Microsoft Support

I suggest you fill out your information and submit feedback to Microsoft via the following website.

https://olcsupport.office.com/

Outlook.com Outbound IP Space

I hope these suggestions are helpful to you!

Best regards

Mia.W - MSFT | Microsoft Community Support Specialist