Can't copy and paste from a Word document to New Outlook email???

Dear Microsoft Team,

It seems unfathomable that a company as established and innovative as Microsoft would release a new version of Outlook by eliminating fundamental features. One glaring issue is the incompatibility between Microsoft's flagship application, Word, and the new version of Outlook. This problem is particularly frustrating for users like myself (and many others with the same issue I see online) who compose emails in Word (including text and images) and then copy-paste them into Outlook New—only to find that the images do not render.

As someone who has worked in technology for my entire career, I find it completely unacceptable for a company of Microsoft’s stature to release a product with such regressions. For example, critical keyboard shortcuts are missing—why remove functionality that users rely on? Shouldn’t the developers of Outlook New have started with the proven and familiar behavior of Outlook Classic as a baseline, then built improvements from there? Instead, Outlook New feels like a downgrade, and I fear that the deprecation of Outlook Classic is inevitable.

Here are my suggestions for improvement:

1. Rename Outlook New to Outlook Lite to better reflect its reduced feature set.
2. Address this fundamental shortcoming—allow users to paste text and images seamlessly into Outlook New. This is a basic expectation for modern email communication software.

Microsoft has long been a leader in software innovation. Please do not let this release diminish your reputation by prioritizing change over quality. I hope you will take this feedback seriously and prioritize restoring critical functionality to ensure that Outlook New meets the standards users expect from Microsoft.

Sincerely,

David

I still can't copy and paste in my emails

Thanks for the response. Much like with another issue I had with the New Outlook, this one is apparently tied to which computer I'm using. When I use my home computer, copy and paste from Word works. On my work computer, it doesn't. Since I don't have the ability to uninstall and reinstall on my work computer, I'll just have to go back to the old Outlook.

Dear S. Stanton

Thanks for your reply. If the problem can be distinguished by computer, then there is no doubt that your work computer may have some additional limitations.

I am glad that you were able to alleviate the problem by returning to the old version of Outlook, but I would like to explain that the old version of Outlook (also known as Outlook Classic) and the new Outlook are actually two completely different applications. The new Outlook has no iterative relationship with Outlook Classic. You can choose any version you like to use. Of course, the version without the problem is naturally the best.

If you have any other questions, feel free to continue asking in the community.

Best regards,

Hardyjoe.J

Dear S. Stanton

Welcome to Microsoft Community.

I know you are experiencing problems with text in Word documents not being copied and pasted into the new Outlook.

I understand your frustration.

In the new version of Outlook, it should be possible to copy and paste text from a Word document into an email, but some users have reported some issues.

To copy text from a Word document into an email and keep its formatting, you should be able to select and copy the contents of the Word document and paste it into the body of the email.

In Outlook, you can set the default paste format to "Merge Formatting" or "Keep Text Only" in Mail > Compose and Reply.

You can also try right-clicking the email and selecting Paste as Plain Text to confirm that your Word content can be pasted.

If you still have problems pasting Word content, there is a specific content that cannot be pasted, and you can select only a small amount of content to further troubleshoot.

If all the information is not pasting properly for you, there is no doubt that your new Outlook should have a problem, try reinstalling/resetting your new Outlook as described in the link below.

Troubleshoot Outlook for Windows issues - Microsoft Support

If it still doesn't work, please refer to the link below to contact new Outlook support to submit your issue. If the cause of the problem can be confirmed, I believe your problem will be properly solved.

Contact support and provide feedback in new Outlook for Windows - Microsoft Support

Thank you for your time and understanding.

Sincerely,

Hardyjoe.J|Microsoft Community Support Specialist