Microsoft Remote Desktop Error code: 0x3000008 [MACBOOK]

Eddie 6 Reputation points
2020-12-06T22:07:21.89+00:00

I was getting another Error before I entered the gateway into the program and now this is the error I receive,

An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance.

Error code: 0x3000008

I don't see much on the internet regarding this error so if someone could please answer.?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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2 answers

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  1. R Admin 16 Reputation points
    2022-07-27T11:46:45.653+00:00

    Some users have this issue when migrating to Windows 11. The fix is to add in a Registry Key in HKEY_CURRENTUSER/Software/Microsoft/TerminalServerClient of DWORD type, named RDGClientTransport, with a value of 1.

    However, looking at the dates of the question, I don't know if this is the same issue, so it's possible that there is a different fix for pre-W11 devices.

    3 people found this answer helpful.

  2. Jenny Yan-MSFT 9,356 Reputation points
    2020-12-07T07:03:07.203+00:00

    Hi Eddie,
    For the error message 0x3000008, it is related to proxy disconnection with transport failure. Kindly confirm if you have fill in correct and necessary info the RD Gateway settings.

    In RDS deployment, RD Gateway is role to provide users securely access to remote computers on a corporate network from any external computer via the Remote Desktop Protocol & the HTTPS Protocol. If there is no server installed with RD Gateway, you may consider to use VPN to connect from external.


    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny


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