Google Workspace Sync for Microsoft Outlook

Hello,

Same thing happened to me:

1. I downloaded and installed GWSMO (Google Workspace Sync for Microsoft Outlook (GWSMO) from here: https://tools.google.com/dlpage/gssmo/
2. It installed successfully: downloaded and installed until a "Installation Succesful" message was present.
3. Nothing happened. It never asked for a Google sign in, as the documentation states.

This is the second time it happens in a new laptop in the last few months, but I have an older one where I have GWSMO running. So I looked at its Start Menu and found this shortcut (which was not created in the new computer):

I check where it points to and found this path:

C:\Program Files\Google\Google Apps Sync\profileeditor.exe

I went to the new computer, browsed to that file, ran it, and voilà!

Hi, I'm trying to set up Google Workspace Sync for Microsoft Outlook, so that my emails and calendar sync with Outlook on my new laptop. I've installed GWSMO but then nothing happens - no prompts or requests for login details or anything like that. So I'm feeling a bit stuck and would be v grateful for any suggestions please?

******@gmail.com

Did you fix this issue? The suggestion above didnt do anything for me.

Hello Craig Howie1,

I'm sorry to hear that you're having trouble setting up Google Workspace Sync for Microsoft Outlook.

First, you will need to check with Google support to check all the different processes with you, please note that GWSMO is installed on your computer. You can download the latest version from the Google Workspace Sync for Microsoft Outlook download page.

Next, try restarting Outlook and see if that prompts GWSMO to start the setup process. If that doesn't work, you can try manually starting the setup process by following these steps: i have found some third-party links:

Reference: https://www.systoolsgroup.com/updates/g-suite-sync-for-microsoft-outlook/#gm1 

Disclaimer of Warranties**:
  - Microsoft does not assume any responsibility or liability for the actions, products, services, or content provided by third-party entities. Any interactions or transactions with third parties are conducted at the individual's own risk.

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated.

Appreciate your patience and understanding and thank you for your time and cooperation.Sincerely,Eben Ezer Tres | Microsoft Community Moderator