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The strikethrough button went missing from Outlook desktop app in the last two days. How can I get it back?

Anonymous
2025-01-30T18:19:22+00:00

There is nothing in the Help section that even includes the word "strikethrough". I want to customize the composing ribbon and get rid of things I never use but I do need that strikethrough button back please!

When I select the text I want to strikethrough, I can't even find a way to do it in the main app menu bar. Baffling.

Outlook | MacOS | New Outlook for Mac | For business

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  1. Anonymous
    2025-01-31T08:32:57+00:00

    Dear kaattie,

    Thank you for posting in the Microsoft community.

    I understand that you need to retrieve the strikethrough button. Based on the section you selected, you are using New Outlook, and I will provide an explanation according to this version.

    I have conducted tests in New Outlook. It is possible that you accidentally moved the strikethrough button while customizing the quick access toolbar. Please drag the strikethrough button back to the main quick access toolbar in the location shown in the figure below.

    If your problem persists, please share with me some screenshots of the quick access toolbar when you are composing an email, as well as screenshots of the options in the customization settings. This will allow me to help you determine the next steps to solve the problem.

    Feel free to post back if you need further assistance.  I wish you all the best.

    Best Regards,

    Ulrica.W - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-01-31T16:25:11+00:00

    Maybe there was an update recently because other things have changed in the app, like the way my junk mail appears. The CoPilot thing.

    Yesterday, when I wanted to strike through some text, the strikethrough icon did not show up in the drop down menu! Pinky-swear! Nor did the option to customize it. Twenty four hours later, voilà, there it is. Huh?

    I'm all set now. Thank you!

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