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No longer able to copy and paste email addresses - why?

Anonymous
2025-04-05T09:15:20+00:00

Since I've been using New Outlook I've had no problem copying and pasting email addresses on a weekly email I circulate. Until today that is when I'm unable to copy the email addresses from last week's (or earlier weeks) emails? Does anyone know why this has just happened and more importantly, how to fix it please? Otherwise I'm going to be typing out 200 email addresses! Many thanks.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-04-28T16:07:49+00:00

    I also have a user experiencing this issue. They can't use the "copy email address" button on any contact card. They go to paste and there's nothing to paste. Seems like this has happened to a lot of users this April. Is there an update to fix this that's currently in-progress?

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  2. Anonymous
    2025-04-21T19:25:09+00:00

    Same here. Just started today.

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  3. Anonymous
    2025-04-15T05:09:38+00:00

    I too am having the same issue suddenly I cannot copy and paste emails in Outlook, all other copy paste features works fine.

    Specifically in the contact card- when I select to copy the email address (it states copied) but does not paste, or it paste the prior object from the clip board

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  4. Anonymous
    2025-04-11T17:44:59+00:00

    I have the same issue of email addresses not copying and pasting. I tried to contact Outlook Support but after logging out and logging in, the 'Chat with a support agent' never populates.

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  5. Anonymous
    2025-04-06T03:08:35+00:00

    Dear SJ999  Thank you for using Microsoft products and posting in the community.Based on your description, I know there's a problem with your Outlook copy and paste function No longer able to copy and paste email addresses - why?

    I have been testing for a long time and have not encountered any issues like yours that cannot be replicated. Can you go to the Outlook web page and check if the copy function is working properly? https://outlook.live.com/

    If you copy it to Notepad or Word first, can you copy it to New Outlook? Finally, can you try uninstalling and reinstalling New Outlook.you contact Outlook. com through the following methods. They are also real people, not robots, just like us. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

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    TIPS: Please contact us during local working hours on weekdays. CHAT does not work 24 hours a day. Thank you for your understanding and cooperation.Best regardsKokutou-MSFT |Microsoft Community Technical Support Specialist

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