I don't want to have to go somewhere else (OneNote) to read the note! There should be the ability to just add a sticky note to the email that can quickly be expanded to view.
Catagories are too limited and restrictive. I may need to know additional info--that is NOT the same for every email, may need to add accounting info, may need to add a myriad of things that are too long for Catagories.
Surely in the age of AI, Microsoft and give us more and more useable options.