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How to setup the NEW Outlook to use the desktop default app to open links

Anonymous
2025-05-26T20:58:48+00:00

Hello there,

I'm using the NEW Outlook, (version 1.2025.516.400 (Production)), and I'm having problems when trying to open a hyperlink to other Office365 files (Power Point, Excel, Word).

The system are redirecting to the browser, instead of the default Desktop app. And this is very annoying because every time I open it, I need to

I've searched all options available in the Cogwheel button (Top Right Corner of the window), but none has the solution to my problem.

I also tried to Right click on the hyperlink, but no option to set the Desktop App as the default.

The files in question are stored in our internal Share Point / Teams domain.

Appreciate the help

Cheers

Gabriel

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-05-26T21:43:32+00:00

    Dear Gabriel, Thank you for reaching out about this hyperlink behavior in the new Outlook. We understand how important it is to have files open directly in your desktop apps, and we appreciate your patience while this feature is being developed.Current Situation

    Workarounds to Try Classic Outlook FallbackIf critical for workflow:

    1. Switch back temporarily to classic Outlook via:

    Settings (cogwheel) > "Revert to classic Outlook"

    1. Configure desktop app defaults in classic Outlook’s:

    File > Options > Advanced > "Link Handling" Future Improvement Microsoft is actively developing this feature. Submit feedback via:New Outlook > Help (?) > "Suggest a Feature"

    Thank you for understanding as we work to improve the new Outlook experience. Your feedback helps shape future updates, and we truly appreciate you taking the time to share your workflow needs with us. Best Regards,Hoang-D - MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2025-06-23T23:17:48+00:00

    Hi Hoang-D,

    How long will it be until this feature is applied for the new outlook? Will settings need to be changed by the org admin or will it automatically update to capture all new outlook users once deployed?

    R

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  2. Anonymous
    2025-05-27T19:19:26+00:00

    Hi Hoang-D,

    Thanks a lot for the prompt answer.

    Sad to hear that's (for now) that's no other way.

    Looking forward to see that improvement.

    Kind Regards

    Gabriel

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  3. Anonymous
    2025-05-27T23:52:27+00:00

    Dear Gabriel,

    Thank you for your feedback. If you have any further questions or concerns, feel free to reach out to us, or you can contact Microsoft Support directly for further assistance.

    Best regards,

    Hoang-D - MSFT | Microsoft Community Support Specialist

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