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When i try to add a new email recipient in to, cc, or bcc in outlook.live.com, the email address doesn't get acknowledged or accepted, so nothing works and i can't send the email! How can i get new email addresses to send an email?
please help, it's driving me nuts and i cant seem to work it out
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm having the same problem. When I try to send an email to any one who I have never emailed before whether in To:, CC: or BCC outlook will not accept the email address. it does not matter if I am sending an email to gmail, yahoo, etc.
SAme problem !!!!
Dear Nigel Shearing,
Welcome to Microsoft Community.
I'm very sorry that you're having trouble sending emails using the new Outlook, and I'd like to help you.
Could you please explain what exactly is happening when new email addresses don't get acknowledged or accepted?
For example, when you enter a new destination address and click Send, do you get any error messages?
What domain is the e-mail address you add, is it Microsoft domain (Outlook/Hotmail/Live/Msn) or non-Microsoft domain account (gmail.com, yahoo.com etc.)?
Since we are a public forum using text communication, we may not be able to find the crux of the problem immediately. We need you to provide some information and perform some tests.
My first reply doesn't always solve your problem, but your timely feedback will help us better locate your problem.
Looking forward to your timely response, I will continue to follow up on your question here.
Best Wishes,
Stan.L - MSFT | Microsoft Community Support Specialist