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How to change outlook to read HTML emails

Anonymous
2025-07-16T01:19:22+00:00

This is what my HTML emails look like:

Action needed <https://links.dropbox.com/e/eo?_t=60154b197d654466a40480a2b908d3b7&_m=ad9b16b198a8477d93967c1e8ba65ea1&_e=MqV-Iqje1JRIYZfqr-rgY8G3kJk8g5ArLDNi5cHpvD34vvcb3Ip1Ts09GkOoquol4d3t6gT45ERsDYQ8Y3ja5bT9QmR7ZzWNFxqtbyO8j5KToYqx8272_3tKtY4mhhdkuVz1EnHTbwTFYwT8FD81gQ%3D%3D&dbx_campid=11252953>

 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  <https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/669d5713-9b6a-46bb-bd7e-c542cff6dd6a/3894ed880ff24940922861a306a9ef48/spacer.gif>

 <https://links.dropbox.com/u/click?_t=60154b197d654466a40480a2b908d3b7&_m=ad9b16b198a8477d93967c1e8ba65ea1&_e=rEfTDOXeJS5HExPwKbH32RDUKhdJ2CHaRytFEyzAxvgve_wP6e2dq7ja9Ubp-yDlwrs1-CUd0OTScp7TzbSZxS3kUzP5Ev8AC-WXVWui2dEcreW28IfoMjBTAKHeBq5AwmtbGdtaAADopwWn1POpdc5655CsLeI7Dsrpidnt995ZumDTD-XbtAyPdH8WxHvv3HN_Ji2mcYuyrNv21Sy_KFr95Y_0uffKPD9W73RjY5O0ZvN68wQM6k0g7GkbDm-GmAyxbV_GIkqRX-IKOMfOzf54GOBhvCEB2IJKv7IFKucS46cHU9oLbXpT1ji_JPG3cyYhkBcIMRYV1dPF0glp-Xck9awmAyaSuEvhlXUdnPfhfWGr-kJn51LwiR7BoG-PQSedOapQJ1KE5JT1Z7kbq621EETlvAor_ksM2rxkSW-8n6CWN9TBdq7MG5NsVc1CkcRQszZnE2_otSZBziid4ZKPM-oagPK0AufobQW-HhEXvsqgmdsz5MeOvzTb8iEc&dbx_campid=11252953>                 

Hi Robert,           

We just need to verify your email address before you can share files and folders.

               ******@comcast.net

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-07-17T23:25:48+00:00

    >> BitDefender is used for all devices and all processes.

    Disable any email scanning, both in the Bitdefender app and also check Outlook's file > options > add-ins and if there is a Bitdefender add-in, disable it.

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  2. Anonymous
    2025-07-17T03:09:48+00:00

    It's usually only in Outlook, often because the HTML is corrupt. But that would normally only be in one or two messages now and again, not every HTML message.

    What do you use for antivirus? If not Defender, make sure it is not scanning email, either for spam or virus scanning.

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  3. Anonymous
    2025-07-16T02:00:17+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Are the messages in the inbox? They will look like that in the junk email folder.

    Are all HTML displaying like that or just some? If all, check your settings in File > Options > Trust Center > Trust Center Settings > email security page. Is Read all mail in plain text enabled?

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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  4. Anonymous
    2025-07-16T14:38:12+00:00

    What are you using for antivirus?

    Which version and build of Outlook are you using? See File, Office Account for the information in classic Outlook. Do you have all updates installed?

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  5. Anonymous
    2025-07-16T13:15:08+00:00

    Thank you for your assistance.

    messages are in the inbox and not junk folder.

    All HTML displaying the same

    In Trust Center in Outlook Classic automatic download, the first box is not checked.

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