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Outlook CAPTCHA is a Nightmare — Designed to stop Humans

Anonymous
2025-06-10T07:33:05+00:00

I spent 30 minutes just trying to make an account — stuck with blurry, hard-to-understand bot checks that I had to solve over and over again. It was frustrating and exhausting.

Seriously, does a company like famous Microsoft really need to use something this bad just to stop bots? Or are they just tired of having too many users and so trying to users out?

Even their websites are buggy these days. Looks like Microsoft just isn’t what it used to be.

If you’ve got other options, I’d say skip Microsoft whenever you can.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2025-06-17T14:23:32+00:00

    Hi PrettyCat

    This my 2nd follow-up regarding your "Outlook CAPTCHA is a Nightmare — Designed to stop Humans" issue. We would like to know if the issue you have raised to us is still on-going. If yes, please reply to the thread so we can continue troubleshooting your concern.

    Thank you.

    Best Regards,

    Lonex P.

    Microsoft Moderator

    3 people found this answer helpful.
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  1. Anonymous
    2025-06-18T03:14:22+00:00

    I already give up.

    Thank you for your support.

    4 people found this answer helpful.
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  2. Anonymous
    2025-06-12T19:41:59+00:00

    Hi PrettyCat

    We have noticed that you have not replied to our last response. We would like to know if the issue you have raised to us is still on-going. If yes, please reply to the thread so we can continue troubleshooting your concern.

    Thank you.

    Best Regards,

    Lonex P.

    Microsoft Moderator

    1 person found this answer helpful.
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  3. Anonymous
    2025-06-10T13:48:35+00:00

    Hi PrettyCat

    Thank you for posting in Microsoft Community.

    I'm sorry to hear about your frustrating experience with the CAPTCHA during account creation. We understand your concerns and appreciate your feedback. CAPTCHAs are meant to stop bots, but when they become too difficult, they end up blocking real users instead—which defeats the whole purpose.

    Microsoft likely uses these security measures to prevent automated account creation and spam, but if they’re making it nearly impossible for actual humans to get through, that’s a serious usability issue. You’re not alone in feeling this way—many people have complained about overly complex CAPTCHAs across different services.

    If you’re still trying to make an account, you might have better luck using an alternative method, like signing up through a mobile number instead of email. Sometimes switching browsers or clearing cookies can help too.

    Best Regards,

    Lonex P.

    Microsoft Moderator

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