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SCOM 2019 - The Microsoft Management Pack Catalog Web Service cannot be contacted at this time

SaveEarthgogreen 56 Reputation points
2022-06-23T14:31:40.383+00:00

Hey All,

The Microsoft Management Pack Catalog Web Service cannot be contacted at this time. There is either a problem with your Internet connection or the Web service is offline.

No Issue with Intenet or TLS

https://social.technet.microsoft.com/Forums/ie/en-US/4d6a3aa7-c364-44b5-b428-5139c75a805a/scom-2019-the-microsoft-management-pack-catalog-web-service-cannot-be-contacted-at-this-time?forum=operationsmanagermgmtpacks

Can access below site. No firewall issue but not sure, it was working fine few days back but now stopped working

https://www.microsoft.com/mpdownload/ManagementPackCatalogWebService.asmx

System Center Operations Manager
System Center Operations Manager

A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.

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  1. SaveEarthgogreen 56 Reputation points
    2022-08-02T00:03:47.8+00:00

    Thanks, I had to add below registry key

    Start Registry Editor by right-clicking Start, type regedit in the Run textbox, and then click OK.

    Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319.

    Create the DWORD value SchUseStrongCrypto under this subkey with a value of 1.

    Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v4.0.30319.

    Create the DWORD value SchUseStrongCrypto under this subkey with a value of 1.

    Restart the system for the settings to take effect.

    10 people found this answer helpful.
  2. SChalakov 10,781 Reputation points MVP Volunteer Moderator
    2022-06-28T08:20:17.567+00:00

    Hi @SaveEarthgogreen ,

    ttry closing the SCOM console and starting it again, this is a known issue. Afterwards you should be able to connect, but only once.
    I hope this is being fixed soon.

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)
    Regards,
    Stoyan

    2 people found this answer helpful.
  3. Elizabeth Greene 0 Reputation points Microsoft Employee
    2023-09-05T18:20:12.6133333+00:00

    There is a known issue for this. It's documented as "Trying to update a Management Pack from the Console from the Update Catalog after another one was updated would throw a connection error."

    It's addressed in Update Rollup 1 for System Center 2022 Operations Manager

  4. SaveEarthgogreen 56 Reputation points
    2022-06-29T20:43:18.137+00:00

    Thanks, but firewall is good, nothing is blocking.

    I have rebooted all managment servers to check but its not wokring on any server or on any devices where console is installed

    0 comments
  5. XinGuo-MSFT 22,271 Reputation points
    2022-06-24T02:27:49.917+00:00

    Hi,

    I have just tested the catalog, and I can search for MP without problems, so it's online.

    We suggest try to add the SCOM server to the whitelist on the firewall.

    0 comments

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