Share via

'Not secure' error message and 'connection isn't private'.

Anonymous
2025-05-31T06:49:40+00:00

On my Dell laptop with Windows 11 Pro, when trying open hotmail (not outlook) I get a 'Not secure' message. Also in the URL, the https is in red font and crossed out in red. In the body of the message, it states that my connection is not private. When clicking on the advanced tab, it states, 'This server couldn't prove that it's mail.live.com; its security certificate is from *.azureedge.net.' This happens in Edge and I also tried Firefox as well but had the same result.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

21 answers

Sort by: Most helpful
  1. Anonymous
    2025-05-31T14:46:13+00:00

    100% this is a MS/Hotmail issue. This is happening to me now as well, and nothing on my computer or network has changed. I updated Edge, restarted the computer, cleared the caches, etc. and still cannot access Hotmail.

    10 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-05-31T16:37:49+00:00

    I am having the exact same problem. It just started happening today (5-31-2025). Nothing you recommended is working to fix it.

    8 people found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2025-06-01T17:25:59+00:00

    I have this on Firefox and Chrome. Both give "Bad certificate in Hotmail.com" type error message.

    But you (or at least I) can log in to Hotmail with adress "outlook.com".

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-05-31T14:27:12+00:00

    it looks like multiple people have the issue. i'm getting it on hotmail on 2025-05-31.

    4 people found this answer helpful.
    0 comments No comments