Share via

Attachments no longer print

Anonymous
2025-02-12T16:07:15+00:00

Several months ago, attachments in my Outlook email quit printing. What I have been doing when I wish to print an attachemnt is download the file then print from Adobe. Because that is beginning to get a bit frustrating, I Googled up 'outlook attachments do not print'. What Google presented was,

AI Overview

If your Outlook attachments aren't printing, the most likely reason is that the "Print attached files" option is not selected in your print settings; you need to specifically enable this feature to print attachments directly from Outlook.

How to check and enable "Print attached files":

Open the email with the attachment you want to print .

Go to File > Print.

In the Print Options window, make sure the "Print attached files" checkbox is ticked.

At this point I would really like to check if my "Print attached files" option is selected. The problem is that I'm stumped from the very first instruction, 'Go to File > Print.' I don't seem to be able to find a way to "Go to File > Print" in my Outlook email.

All suggestions, ideas, comments any wish to offer about how to 'Go to File > Print' in my Outlook email, will be greatly appreciated. Thanks, K.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

22 answers

Sort by: Most helpful
  1. Anonymous
    2025-05-30T18:54:28+00:00

    I had the same issue: all of a sudden, I could no longer print my attachment from the Preview in Outlook (blank screen when I chose the print icon).

    After many different attempts, I've discovered what worked:

    Preview the attachment, right click and then click on print . . . the print preview screen comes up!!!

    I'm working in the online version of Outlook from Google.

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-02-12T20:10:32+00:00

    I have no idea if I have classic or new outlook nor do I know how to tell the difference. The only thing I do know for sure is every time I Google Up instructions for anything in Outlook, the instructions always start the same way, 'from the file tab...' and my Outlook does not have a file tab. Consequently 102% of all the instructions I Google Up are useless to me because I can never get past the first step. Up until a few months ago, printing an attachment in my Outlook was a simple 2 click process. Today, when I click the attachments down arrow, I am presented with 3 choices, Preview, Copy, and Download. When I click Preview, the preview window opens and the document appears. Now I have 2 choices, Print and Download. When I click Print, a new window opens and stays white - no document ever appears. At that point I can download and print from Adobe, which is what I have been doing for the past few months. However, I just tried CTRL + P and it brought up the print screen. Problem solved. I can't believe I never tried that before. I use CTRL + P all the time in other places. Thanks, I'd probably still be printless had you not helped. K.

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-06-05T14:37:31+00:00

    I'm using Outlook Webmail also, and I started to have this problem a few days ago. When I hit print a new tab opens (where it would normally be my print screen) but it a blank white screen now. The only way for me to print the document is to download it and print from my computer which is a pain since I need to print email attachments often.

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-07-02T13:38:54+00:00

    It appears that the Microsoft tech doesn't get that the majority of us are using Outlook via the web, not the desktop version! I found that I can right click in the Preview window to get the Print screen but why should I have to do that?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-06-09T01:25:42+00:00

    I had the same issue: all of a sudden, I could no longer print my attachment from the Preview in Outlook (blank screen when I chose the print icon).

    After many different attempts, I've discovered what worked:

    Preview the attachment, right click and then click on print . . . the print preview screen comes up!!!

    I'm working in the online version of Outlook from Google.

    Thank you, so much! This works. I print way too often to download.

    5 people found this answer helpful.
    0 comments No comments