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how do i recall an email?

Anonymous
2025-05-29T01:36:04+00:00

How do I take back an email?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-29T02:02:40+00:00

    Dear Nathan, 

    Thank you for your question regarding how to take back or resend an email in Outlook. 

    To resend an email: 

    If you simply want to resend a message (e.g., with corrections or updates), you can do so easily: 

    1. Go to your Sent Items.
    2. Open the message you want to resend.
    3. Click Message > Actions > Resend This Message.
    4. Make any changes, then click Send.

    More details here: Resend an email message in Outlook – Microsoft Support 

    To Recall an Email: 

    You can try recalling an email if: 

    • Both you and the recipient are using Microsoft Exchange or Microsoft 365 within the same organization.
    • The recipient has not yet opened the email.
    • The email was not sent to an external address (e.g., Gmail, Yahoo).

    Steps to Recall an Email in Outlook (Desktop App):

    1. Go to your Sent Items folder.
    2. Double-click to open the email you want to recall.
    3. Click on the "Message" tab in the ribbon.
    4. Select "Actions" > "Recall This Message..."
    5. Choose one of the following:
      • Delete unread copies of this message
      • Delete unread copies and replace with a new message
    6. Click OK.

    More details here: Recall an Outlook email message – Microsoft Support 

    Let me know if you need help with either of these steps or if you're using Outlook on the web, where some features may be limited. 

    Best regards, 
    Sophie - MSFT | Microsoft Community Support Specialist

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  2. Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
    2025-06-04T19:12:48+00:00

    >>These instructions on how to recall an email are not helpful. Microsoft 365 has so much 'stuff' on the screen, I can't find anything. Typing in the search bar doesn't help me find anything.<<

    Tamika,

    Which version do you have? See instructions for different versions of Outlook here:

    https://support.microsoft.com/en-us/office/recall-an-outlook-email-message-35027f88-d655-4554-b4f8-6c0729a723a0 

    Note that what can be done will depend on the type of e-mail accounts involved.

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  3. Anonymous
    2025-06-04T15:54:48+00:00

    These instructions on how to recall an email are not helpful. Microsoft 365 has so much 'stuff' on the screen, I can't find anything. Typing in the search bar doesn't help me find anything.

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  4. Anonymous
    2025-06-01T23:15:46+00:00

    Dear Customer,

    I hope you're doing well. I just wanted to check in and see if the issue has been resolved.

    If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on—I’ll be happy to assist further.

    Looking forward to your update.

    Best regards,

    Sophie N - MSFT | Microsoft Community Support Specialist

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  5. Stefan Blom 339.3K Reputation points MVP Volunteer Moderator
    2025-05-29T16:21:14+00:00
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