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Why does every email i receive get sent again through ******@outlook.com as "delivery has failed"?

Anonymous
2025-06-17T11:57:50+00:00

Lately, most of the emails I receive have been sent again without the original email, only this:

"Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361."

The article doesn´t really help me at all, an it is very annoying. Can somebody please help me?

Outlook | MacOS | New Outlook for Mac | For business

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  1. EmilyS726 226.2K Reputation points Independent Advisor
    2025-06-17T13:12:13+00:00

    Hello ,

    I fear someone might have set up email forwarding from your account, to forward every single email you received to a different address.

    To confirm this, make sure you do this on a computer, not on smartphone or tablet. Go to https://www.outlook.com and log in, click on the gear icon in the top right to launch the settings.

    Then, on the Mail tab, go to Rules. Are there any rules set up here? If yes, delete them all.

    Then check the conditional transfer, again, if it's there, delete it.

    Then, check Forwarding and IMAP, If any items are present, delete them as well.

    ===========

    If you can't find anything, go to https://account.live.com > Your info > Sign in Preferences. Make sure to check all the aliases here. If you don't recognize any there, delete it.

    Then go to Security > Manage How I sign in, make sure all contact info is yours.

    Please make sure you change your password and enable two-step verficiation.

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