Using New Outlook on Windows for personal email, calendar, and contact management
Dear Jason Raphael,
Welcome to the community!
May I please double confirm if the affected account in question is a Microsoft 365 organization or a school account or is it a personal account (outlook.com, hotmail.com,..)
First of all, if it is personal account, here are the instructions:
You should visit the Microsoft account sign-up page atCreate your Microsoft account . Enter your email address, create a password, and fill in the required information.
(If you don't have an email address, you can create a new Outlook.com email during the process. Microsoft will then send a verification code to your email, which you need to enter to verify your account.)
Finally, complete your profile by adding details like your name, birthdate, and security information to help protect your account.
You can find more information at the following link: How to create a new Microsoft account - Microsoft Support
Otherwise,if it is business account, here are the instructions:
First, sign up for a Microsoft 365 business plan that suits your needs by visiting the Microsoft 365 for business website Microsoft 365 for Business | Small Business | Microsoft 365.
Once you've chosen a plan, sign in to your account at microsoft365.com using your business username and password.
Next, set up your account by adding a custom domain name and connect to services.
Additionally, set up Microsoft Teams for team collaboration, add users to your account, and implement security measures like multifactor authentication.
Finally, review your subscription details and manage your account through the Microsoft 365 Admin Center.
You can find more information at the following link: Welcome to Microsoft 365 for business - Microsoft Support
I hope all of this is helpful for you.
If you want any further information or support, please let me know!
Sincerely,
Jeanie-H - MSFT | Microsoft Community Support Specialist.