How do I see my replies in an email chain?

The problem has not been solved, so I cannot mark it.

Hi J_627 ,

Greetings. Thank you for posting the thread to our community. 

For this limitation you’ve encountered, I do understand the inconvenience and sorry about it. 

In that case, I sincerely recommend you go to Feedback community to vote this similar feedback: (find out similar feedback, if not provide the feedback forum link Ideas · Community). Our product team is in charge of the site, and they constantly check customer reviews and feedback, The higher votes, the more attention the related team will pay on. And a lot of the features are developed and improved based on customer feedback. 

Thank you for your kindness and understanding. If you need anything else, please feel free to contact me. 

If this answer helps clarify the current situation, I would sincerely appreciate it if you could mark it as the answer. This will bring this information to the top of the feed, making it easier for other users to search for and reducing confusion for those who may be experiencing the same issue. 

Thanks and Have a good day!!! 

Best regards.      

Sting-Ng - Microsoft Community Support Specialist.

I tried your suggestions and none of them have worked. This is very frustrating, it's such a basic feature. Outlook doesn't even do automatic folder by alphabetical order. If I could swap email organisations easily I would, it's just not good enough for a Microsoft product.

Hi, thanks for the advice. The URL is outlook.live.com

Hello GOJO64OZ,

Welcome to the Microsoft Community.

I understand that you are unable to display the emails you replied to in the conversation.

I noticed that your environment seems to be in a company. When you access Outlook on the web, does the URL show outlook.live.com or outlook.office.com?

Please provide a screenshot of your conversation settings. The conversation option should be set to 'Group into conversations'.

In the meantime, it sounds like you’re experiencing a common issue with Outlook on the Web (OWA). Here are some steps you can try to ensure your replies are visible within the conversation thread:

Enable Conversation View:

• Go to Settings (gear icon) in the top right corner.
• Select Mail > Layout.
• Under Message organization, ensure Show email grouped by conversation is selected.

Expand Conversations:

• In your inbox, make sure the Show as conversations option is checked.
• Click on the small triangle or arrow next to the conversation to expand it and see all messages, including your replies.

Adjust Conversation Settings:

• Go to Settings > Mail > Layout.
• Under Message organization, select Newest messages on top.
• Ensure Always expand selected conversation is checked.

These steps should help you see your replies directly within the conversation thread, making it easier to follow the email chain without having to search your Sent Items.

If these steps don’t resolve the issue, it might be worth reaching out to your IT department for further assistance, as there could be organization-specific settings affecting this behavior.

I hope this helps let me know if this is contrary to what you need, I would still be helpful to answer more of your questions .

Thank you for your kindness and understanding. If you need anything else, please feel free to contact me. 

If this answer helps clarify the current situation, I would sincerely appreciate it if you could mark it as the answer. This will bring this information to the top of the feed, making it easier for other users to search for and reducing confusion for those who may be experiencing the same issue. 

Thanks and Have a good day!!! 

Best regards.      

Sting-Ng - Microsoft Community Support Specialist.