A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Gannefarm,
Although it is a Word document it could simply be that your laptop is not making the association. As a quick fix, try this:
1. Locate the file using Windows Explorer and right click it
2. Select Open with from the pop-up menu
3. Click Choose default program…
4. Select Word in the Recommended Programs box
5. Check Always use the selected program to open this kind of file
6. Click on OK.
All the very best. Let us know how you get on?
Sharon
Sharon Roffey
Queensland, Australia