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Everytime I open either Word or Excel the windows installer opens with a header "MS Office XP Professional with FrontPage" with a note to please wait while Window's configures MS Office XP Professional with FrontPage. The another window pops up that says that the feature that I'm trying to use in on another CD-ROM or other removable disk that is not available. Then it ask for me to insert the MS Office XP Professional with Frontpage disk and click OK. To my knowledge I have never installed XP Professional with FrontPage and all I got from Dell is the MS Windows XP Professional service pack 2 disk. Can anyone help me stop this message from coming up? It takes clicking cancel several times to clear the screen so that I can actually use Word or Excel. Thank you.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Unregister and register the Windows Installer service and check if that resolves the issue.
To know how to unregister and register the Windows Installer service, refer to the link given below: http://support.microsoft.com/kb/555175
If you start Word, in Help/About what does it say for version?
Word 2002.