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a required installation file SKU011.CAB could not be found

Anonymous
2010-03-23T20:47:20+00:00

I can not access my excel files in my computer.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2010-03-23T21:10:44+00:00

    I think the installation files of office have gone corrupt.

    Which version of office 2003 are you using?

    IF you have disc, try doing an detect & repair or reinstall office 2003.

    If no disc, you can try this steps, this might resolve the issue.

    Start> run> excel /o  > ok

    If not follow suggestions below:

    Go into Registry Editor (Start, Run, "regedit"). Go to HKEY_LOCAL_MACHINE, Software, Microsoft, Office, 11.0, Delivery. There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0.

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  1. Anonymous
    2014-01-27T07:55:53+00:00

    Thanks very much Brightener!

    The first option worked Start> run> excel /o  > okMuch appreciated!

    Peter

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  2. Anonymous
    2015-01-22T19:45:18+00:00

    Had a similar issue with Outlook 2003 at the office where I'm an IT intern, and after I edited the registry like you suggested, I was then able to run the repair installation and then open Outlook. Thank you.

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  3. Anonymous
    2013-09-26T16:01:16+00:00

    Thank you very much for the above answer. I had issues with Word and I followed the these instructions to change the Registry and the software is working now.

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  4. Anonymous
    2011-03-12T18:08:29+00:00

    Thank you for replying to this issue.  However, I have done this fix that you stated above and when I try to start MS Excel, a pop up window appears that says, "Windows Installer - Preparing to Install".  After this process has run, I get another pop-up window that says "Error 1311.  Source file not found 90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB. Verify the file exists and that you can access it."

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