Windows Server 2019 Standard Printing 0x00000709 error

Question

Windows Server 2019 Standard Printing 0x00000709 error

Vytas 41

I probably missed something. There were so many issues with printing. Maybe somebody can get me on the right track.

Windows Server 2019 Standard (1809) up to date. When I access the server through \server_ip and try to double click the printer I get an error with 0x00000709 When I access the server by server DNS name I can open the printer.

Printers on the server are shared and they are network printers installed with Standard TCP/IP port.

When I access from Server 2008 R2 I also get 0x00000709 error or 0x00000011b when trying to install it.

Tried to add "RestrictDriverInstallationToAdministrators" but nothing changed.

So whats going on? Whats the resolution here?

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Answer 1

Alan Morris 1,336

11b is the error for a protocol mismatch.

You will need to disable the RPC protocol on the machine sharing the printer since the protocol is not supported on 2008R2.

The protocol was added in Jan of 2021 but not enabled by default until September of 2021.

I'm on a phone. The registry key is referenced in other posts. Search for 11b. You will disable on tbe print server.

Make sure the server name is 15 characters and less or you will see 709, invalid printer name, all day.

Answer 2

Vytas 41

Great answer. Thanks. All makes sense to me now.

Probably found the registry in other posts. I just add it for future.

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print]
"RpcAuthnLevelPrivacyEnabled"=dword:00000000

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Windows Server 2019 Standard Printing 0x00000709 error

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