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Outlook 2010 performs data integrity check at startup

Anonymous
2011-02-25T11:37:34+00:00

Hi, I'm using Outlook 2010 Home & Business 32-bit with Win 7 64-bit and only after a couple of weeks Outlook has started to at almost every startup to perform a data integrity check. I therefor installed Outlook Tools 2.3 to figure out why but the program only says "Error: Could not determine the location of outlook.exe. What could be the problems here.

Thanks for any help!

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2011-02-25T13:51:15+00:00

    If Outlook says that it's performing a data check each time it starts, that's an indication that it's not closing properly and the data file is still open when the process is killed, leaving it in a potentially inconsistent state.  The most common cause of this is a misbehaving add-in.  Use the Processes tab of Task Manager (press Ctrl+Shift+Esc to start it) to make sure OUTLOOK.EXE isn't running, then start Outlook in safe mode: hold Ctrl when you start it or enter

    outlook.exe /safe

    including the space in a command prompt windows or in the Open field of the Run dialogue (WinKey+R).  If Outlook behaves normally when you start and stop it multiple sequential times in safe mode, then you're fairly assured it's an add-in.  Start it normally, then use the Add-In Manager (File>Options>Add-Ins) to disable all your add-ins.  Start reenabling them one at a time, stopping and restarting Outlook between each test until you find one that appears to cause the problem.

    Brian Tillman [MVP-Outlook]

    https://mvp.support.microsoft.com/profile/Brian.Tillman

    If a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.

    40+ people found this answer helpful.
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  1. Anonymous
    2012-01-31T12:06:59+00:00

    You have replied to a thread whcih is almost 1 year old... its always better to start a new thread of your own if you want more people to notice it....

    cheers.

    1 person found this answer helpful.
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  2. Anonymous
    2014-06-23T14:31:47+00:00

    Nice troubleshoot ! thank you so much Brian ! :) (even if the subject is a bit outdated ;) )

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  3. Anonymous
    2012-01-29T02:30:10+00:00

    If Outlook says that it's performing a data check each time it starts, that's an indication that it's not closing properly and the data file is still open when the process is killed, leaving it in a potentially inconsistent state.  The most common cause of this is a misbehaving add-in.  Use the Processes tab of Task Manager (press Ctrl+Shift+Esc to start it) to make sure OUTLOOK.EXE isn't running, then start Outlook in safe mode: hold Ctrl when you start it or enter

    outlook.exe /safe

    including the space in a command prompt windows or in the Open field of the Run dialogue (WinKey+R).  If Outlook behaves normally when you start and stop it multiple sequential times in safe mode, then you're fairly assured it's an add-in.  Start it normally, then use the Add-In Manager (File>Options>Add-Ins) to disable all your add-ins.  Start reenabling them one at a time, stopping and restarting Outlook between each test until you find one that appears to cause the problem.

    Brian Tillman [MVP-Outlook]

    https://mvp.support.microsoft.com/profile/Brian.Tillman

    If a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.

    I have the same issue and I have just reset my laptop back to factory defaults and relaoded Outlook 2010 from scratch.

    It doesn't happen every time but it takes about 30-45 seconds to finish. The pst file is a local copy on my laptop and is about 800Meg in size.

    The only addins are those loaded by the Outlook install.

    I have Office 2010 Professional 14.0.4760.1000.

    Peter

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