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I have been printing seating cards with each guest's name for my wedding in less than three weeks. It has worked fine using the template that I downloaded from the card manufacturer's website, but all of a sudden today it has started printing all of the names too far up the page (there are six cards on a page that I punch out after I print). There is a designated spot each name is supposed to print on and it is not printing them there, making them useless. I tried printing on regular paper and it printed fine, but on the thicker paper it is not working. I don't have a choice to select cardstock from the printer properties, and it makes no sense because it was working fine for weeks! I tried restarting my computer and the printer, to no avail. Any ideas?
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Does the print preview appear fine?
In addition to Graham's comment, you may also try changing the default printer to XPS Document Writer or OneNote, then try to print and see if it helps.
http://windows.microsoft.com/en-US/windows7/Change-your-default-printer
I agree with Graham's initial post, however I would like to add to it.
The issue with card stock usually occurs with the feed rollers (usually rubber rollers or roller wheels). These rollers get a glazing on them that does not grip the paper properly. They will appear to be clean, but the glazing is still there. If you clean them with a soft cloth and alcohol, they should work properly. If the feed rollers are shiny, they will not grip properly.
Another issue if you are using a printer that feeds the paper in a semicircular path (feed is into the machine then comes back out the same way it went in), is friction on the paper itself due to the stiffness of the card stock. Check the paper path to make sure it is clean and free of anything stickey that would slow down the paper.
Watch the paper when the printing starts, if it makes the feed sounds, but the paper lags, the start of the printing, it is slipping. As a alst resort, if you have a limited amount of printing to do, you can always apply a slight "push" to the paer to get it started. This is not the best solution, buts it does work in some cases.
Good Luck.
I tried this and it still didn't work. Thanks, though.
I tried cleaning the rollers which did not work - they were not dirty - and I have no way of changing any setting telling the printer that I am using thicker paper. I have no clue what is going on. I don't think it's Word now because I tried using a different program and it did the same thing.
If the printer prints correctly in the appropriate place when using plain paper then the problem is undoubtedly slippage. Printers often have a hard time when printing to card stock. You could try cleaning the rollers in the print path, and if there is any setting to the carriage to allow for thicker paper then set that also.