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The office Open XML file cannot be opened because there are problems with the content. The name in the end tag element must match the element type in the start tag Location: Part:/word/document.xml, Line: 2, Column: 3479

Anonymous
2010-07-17T06:33:51+00:00

I tried to open my word document that is contained on my USB. The following message appeared. "The office Open XML file cannot be opened because there are problems with the content". When I click OK. "Word found unreadable content in _file name_. Do you want to recover contents of this document? If you trust the source of thsi document click Yes" This then comes back to the original error. When I clisk on "Details", the following message appears. The name in the end tag element must match the element type in the start tag Location: Part:/word/document.xml, Line: 2, Column: 3479

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2010-07-17T09:05:20+00:00

    Your document got corrupted. Most likely causes are a faulty math equation or an index field. There are other errors, but those two are the most likely. The good news is, it can be fixed with minimal data loss. The bad news is, you need some (open) xml knowledge.

    A Word 2007 docx file is nothing more than a zip package. If you change the extension from .docx to .zip, any zip archiver will be able to open it. In the archive you will find a couple of xml files. The main document is commonly (but not necessarely) stored in the /word/document.xml. If you would check it out, you will notice that the xml tags are not correctly balanced. Fix that, and your document should be fixed.

    If you don't have the knowledge and the document isn't all that large and not confidential, upload it somewhere and post back with a link. That way, someone might be able to help you by fixing your document for you.

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  1. Anonymous
    2011-12-09T07:46:30+00:00

    Your document got corrupted. Most likely causes are a faulty math equation or an index field. There are other errors, but those two are the most likely. The good news is, it can be fixed with minimal data loss. The bad news is, you need some (open) xml knowledge.

    A Word 2007 docx file is nothing more than a zip package. If you change the extension from .docx to .zip, any zip archiver will be able to open it. In the archive you will find a couple of xml files. The main document is commonly (but not necessarely) stored in the /word/document.xml. If you would check it out, you will notice that the xml tags are not correctly balanced. Fix that, and your document should be fixed.

    If you don't have the knowledge and the document isn't all that large and not confidential, upload it somewhere and post back with a link. That way, someone might be able to help you by fixing your document for you.

    Dear Sir,

    Please let me know where i have to upload my file so you can recover it.

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    2 people found this answer helpful.
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