Software Center Slow

Thanks for both of your quick replies.

After reading your responses I checked the SCCLient log (under C:\windows\ccm\logs) and noticed there was a message regarding an HTTP request to the MP exceeding "the allocated timeout of 00:01:00". I double checked the MP server and found that our antivirus program decided to block some traffic between the site server and the MP related to a file called "ccm security token service pool.config" in a path under c:\inetpub. I had our security team whitelist that and everything is working fine now.

I somehow remember, that Software Center has a log file under userprofile somewhere, like in Appdata\Temp or Programfiles\Microsoft something. You could start to follow that log with cmtrace exe to see what happends there. Unfortunatelly I dont have any CM computers in front of me, but I remember there is that logfile which displays activites end user does in SC. I would start from this.

SC does have to call back to the Management Point... and the Management Point has to query the Database. did ANYTHING AT ALL change regarding sql or IIS within your infrastructure?

Possibilities include, but are not limited to...
Upgrading SQL
Changing SQL Compatibility Level
Changing or enforcing new/different IIS headers
"used to have" MP Replicas... don't anymore.
"Used to have" 3 Managements Points for that site... now we only have 1, and golly gee wiz, I guess we need more again to handle the level / # of clients we have to support.

(the above are just random thoughts as I type this reply... just possibilities, no concrete answers)

Hi @Sterling, G ,

Thanks very much for your feedback. We're glad that the question is fixed now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

Problem/Symptom:
Software Center is taking a long time for anything to show up under the Applications tab.

Solution/Workaround:
There was a message regarding an HTTP request to the MP exceeding "the allocated timeout of 00:01:00" in SCClient log.
The antivirus program decided to block some traffic between the site server and the MP related to a file called "ccm security token service pool.config" in a path under c:\inetpub.
The security team whitelist that and everything is working fine now.

Thanks again for your time! Have a nice day!

Best regards,
Simon

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