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C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE, The application has failed to start because its side-by-side configuration is incorrect

Anonymous
2012-01-01T17:26:01+00:00

I installed the MICROSOFT OFFICE HOME AND STUDENT 2010 in my computer.  My Operating System is Vista.  When I try to open a program underneath the Microsoft Suite a window pops up stating:  C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE..What does this mean and what do I need to do to resolve the problem?  Please advise.  Thank You

Rachelle

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2012-01-02T19:26:38+00:00

    OK, that is better. "side by side" is a key clue. here are some tips that worked for similar problem:

    "The application as failed to start because its side-by-side (side by side SBS) configuration is incorrect. Please see the application event log for more detail." There are a couple of different fixes for this problem - http://support.microsoft.com/default.aspx?scid=kb;EN-US;2525435

    ****http://answers.microsoft.com/en-us/windows/forum/windows\_vista-windows\_programs/cant-launch-office-applications-after-windows/5f2a621e-09ef-4e18-9a76-2d6ac76a622e

     http://www.vistax64.com/general-discussion/283887-side-side-configuration.html

    http://www.vistax64.com/microsoft-office/285436-side-side-configuration-problem-office-2010-a.html

     http://answers.microsoft.com/en-us/office/forum/office\_2010-office\_install/side-by-side-configuration-is-incorrect/f1fb4ca4-7138-41f6-b11f-db6b7b5af996

     http://answers.microsoft.com/en-us/office/forum/office\_2010-office\_install/office-2010-side-by-side-configuration-error/6a10845c-3adb-41bf-a8ed-d256a08343d8

    http://answers.microsoft.com/en-us/office/forum/office\_2010-access/access-2010-wont-open-side-by-side-configuration/18228262-6481-4c67-b828-0ce66044a5cd

    Another possible fix:

    For side by side configuration issue

    Click on Start> Control panel> Program> Program and features

    Uninstall all Microsoft Visual C++ applications listed.

    Once done, download the Visual C++ 2008 SP1 from the link below, installed it and check if office applications works fine:

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a5c84275-3b97-4ab7-a40d-3802b2af5fc2&displayLang=en

    Also take a look in the event viewer ("log") and report your findings back here as well as searching this site and googleing for what ever you find:

    how to start event viewer - http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer

    http://www.petri.co.il/vista-event-viewer.htm - what you are seeing in the event viewer & how to use it

    Vista and Win7 Event Viewer are essentially the same.

    What information appears in event logs (Event Viewer)? - http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

    http://windows.microsoft.com/en-us/windows-vista/Open-Event-Viewer  

    http://windows.microsoft.com/en-us/windows-vista/What-information-appears-in-event-logs-Event-Viewer 

    Use XP Event Viewer - http://support.microsoft.com/kb/308427

    Something is “broke”. What is happening when you try to open it? Is there an error message?

    Take a look in the Event viewer, go to the Start menu, enter "event" in the search window, click on "Event Viewer".

    In event viewer, open the Error and Warning message categories. Look for a source like Outlook or MS Office and also look for the time that you had the problem (ie just a couple of minutes ago).

    Report the error code and full, exact error message text you find that appear relevant.

    Windows Event Log Tools - http://4sysops.com/archives/my-favorite-windows-event-log-tools/

    This article lists several tools and sites to help interpret Event Logs. Some of the tools are free, some are paid. But even the paid tools often have a time limited trial that would be long enough for average user to solve a single specific problem.

    http://serverfault.com/

    This is one of the sites in the article, it provides free question posting.

    Look Up Event IDs from the Event Viewer Using Free Event Log Explorer - http://www.howtogeek.com/77645/look-up-event-ids-from-the-event-viewer-using-a-free-tool/

    Nirsoft MyEventViewer - http://www.nirsoft.net/utils/my\_event\_viewer.html

    MyEventViewer is a simple alternative to Windows' standard event viewer. MyEventViewer allows you to watch multiple event logs in one list. In addition, an event's description and data are displayed in the main window. No installation required.

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  1. Anonymous
    2012-01-02T17:29:23+00:00

    This is a full version of the program.  I bought this program a while back.  It was good for 3 computers.  This is the 2nd computer that I installed it in.  It work fine with the other computer.  The other computer has the Windows 2007 Operating System.  This computer is the Vista Operating System.

    An ordinary Window message pops up with the C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE file name on the top shadowed in blue.  Then in the window there is also a red circle with a X accross it and beside it, it states:

    C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE

    The application has failed to start because its side-by-side configuration is incorrect.  Please see the event log for more detail.

    Please advise what I need to do.  Even if I look at the event log, I still don't know what I am suppose to do.  Please advise.  Thanks for your help.

    Rachelle

    1 person found this answer helpful.
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  2. Anonymous
    2012-01-02T17:30:53+00:00

    An ordinary Window message pops up with the C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE file name on the top shadowed in blue. Then in the window there is also a red circle with a X accross it and beside it, it states:

    C:\Program Files\Microsoft Office\Office 14\WINWORD.EXE

    The application has failed to start because its side-by-side configuration is incorrect. Please see the event log for more detail.

    Please advise what I need to do. Even if I look at the event log, I still don't know what I am suppose to do. Please advise. Thanks for your help.

    Rachelle

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  3. Anonymous
    2012-01-02T04:15:03+00:00

    Please describe the window that pops up in more detail. The "c:......\winword.exe" is the name of the file that is supposed to run to start word.  What is the message box saying?

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  4. Anonymous
    2012-01-02T02:33:32+00:00

    Is this a Trial or the full version?  Did you downoad or do you have the CD's?  Have you tried to run Repair?  Is there additional information on that pop... the rest of the message?

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