Share via

Setup has detected legacy groove or Microsoft groove server software on this system.

Anonymous
2012-08-28T14:19:03+00:00

Original Title: message that pops up when i try to install microsoft office 2010

I'm trying to install Microsoft office 2010 and this message pops up...setup has detected legacy groove or Microsoft groove server software on this system. you must uninstall all legacy groove and Microsoft groove server software before installing or upgrading to Microsoft SharePoint workplace. for more information see your Microsoft SharePoint workspace administrator

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2012-08-29T11:13:37+00:00

Which Edition of Office did you purchase (Office Home and Student 2010, Office Home and Business 2010, Office Professional 2010)?

Do you use Grove application?

If no, you may use the ‘Fix it’ tool using the ‘Method 2’ this will remove all the installed components of Office from the Computer:

http://support.microsoft.com/kb/928218/ (Office 2007)

http://support.microsoft.com/kb/2639197 (Office 2003)

Note: If you are using Windows 64 bit operating system, save the ‘Fix it’ on desktop before running it.

Once you have uninstalled the older version of Office you may use the disc and the product key to re install Office 2010 and verify the status.

Was this answer helpful?

0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-10-12T02:35:59+00:00

    I tried the links :

    http://support.microsoft.com/kb/928218/ (Office 2007)

    http://support.microsoft.com/kb/2639197 (Office 2003)

    How to uninstall Groove 2007

    installation error for ms office 2010

    Problems with installing microsoft office professional plus, its telling to get rid of groove legacy.. how??.. im using windows 7

    and the FixIt Tool

    ...but was unsuccessful.

    Follow the steps outlined in this video to remove Office, reboot, then install again.

    You may not have to complete all the steps to successfully remove Office.

    Was this answer helpful?

    0 comments
  2. Brian Tillman [Outlook MVP 2007-2019] 25,880 Reputation points Volunteer Moderator
    2012-08-28T19:35:45+00:00

    Have you looked in your "Uninstall a program" wizard in Control Panel to see if Groove is still installed?

    Was this answer helpful?

    0 comments