38- character Product Code for MS Office Enterprise 2007?

Microsoft products generally have:

1.  A 25 character product key

2.  A 20 character product ID  http://office.microsoft.com/en-us/outlook-help/locate-the-product-id-for-your-office-2007-program-HA010174358.aspx

3.  A product code GUID  http://support.microsoft.com/kb/928516

You can also use the Microsoft Genuine Advantage Diagostic to read the GUID in the Office section of the mgadiag utility's report.

Run the utility here:  http://go.microsoft.com/fwlink/?linkid=52012

Click Copy on the program dialog, then come back here, open a response, and Paste the report into your response.

Thank you for the reply and the information therein.

My apologies - it's a 38 character code I am looking for - not 35.  I am using the MS Program Install and Uninstall Troubleshooter and the program I wish to uninstall, MS Office Enterprise 2007, is not listed for selection.  There is an option to enter the Product Code and there is an example shown: {9EEE2575-B66F-43F7-A455-7D419335C87E}

Although I used the uninstall tool and the manual uninstall I cannot reinstall Office 2007.  The installation fails shortly after setup commences with no error dialogue.  This is the report from the utility at linkid=52012

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-FTV6P-PC7CX-8TFF7

Windows Product Key Hash: QfoshR+unxXfMlX5NFo0AMlrVUo=

Windows Product ID: 00359-OEM-8992687-00093

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {B9CF44D5-5763-4834-A640-D90595A68F31}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120503-2030

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{B9CF44D5-5763-4834-A640-D90595A68F31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8TFF7</PKey><PID>00359-OEM-8992687-00093</PID><PIDType>2</PIDType><SID>S-1-5-21-3431295732-2848558029-3867532192</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7707</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E7707IM7.10E</Version><SMBIOSVersion major="2" minor="6"/><Date>20110401000000.000000+000</Date></BIOS><HWID>C0C93E07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800093-02-1033-7600.0000-3292010

Installation ID: 012260260263583430840932291562058796458680159043940805

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 8TFF7

License Status: Licensed

Remaining Windows rearm count: 4

Trusted time: 27/09/2012 00:14:27

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x00000000

HealthStatus: 0x0000000000000000

Event Time Stamp: 7:21:2012 18:08

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: LgAAAAIAAQABAAEAAAACAAAAAQABAAEA6GGUBNb/kU9ek/B17lFiPfANcKAucw==

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            MEDION        MEDIONAG

  FACP            MEDION        MEDIONAG

  HPET            MEDION        MEDIONAG

  MCFG            MEDION        MEDIONAG

  SSDT            MEDION        MEDIONAG

  SLIC            MEDION        MEDIONAG

Did you try uninstalling Office by deleting each and every instance of Office application as mentioned in the article 928218, if that is the case then the option would be going back to factory settings and reinstalling Office.

I had performed Method 4 prior to your reply for which my thanks, unfortunately without success.  With a clean boot the installation of Office also fails.  The files referred to in KB 826511 are not found in my computer system.  At this time that is the extent I have followed the procedures in your reply.  I would like to explain how this situation occurred:

The computer had the Office 2010 trial pre-installed which I did not use.  I have a licensed copy of MS Office Enterprise 2007 which I installed and have been using.  Recently I decided to uninstall the trial of Office 2010 and used the Revo Uninstaller utility to do so.  When the uninstall was complete I found the Office 2007 was crippled.  And all my attempts to reinstall it have failed.  I am assuming that in removing Office 2010 essential parts of the Windows 7 64-bit Home Premium SP1 which the Office installer expects to find have been deleted or damaged.

It may well be that the only solution will be to use Recovery back to the factory default and rebuild the whole system.

You may uninstall Office 2007 manually by following the ‘Method 4’ from the article below http://support.microsoft.com/kb/928218

Once you finish the uninstallation you may start the computer in clean boot and complete the installation using the Office 2007 installation source file and the product key

You may start the computer in clean boot and check if a non-Microsoft service is causing the issue. To start Windows in clean boot refer the link below:

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting in clean boot, ensure to restart the computer in normal mode

If the above steps fail provide us the setup error logs using the article below:

http://support.microsoft.com/kb/826511

You may also upload the screen shot by following the steps mentioned in the thread to check and help you better.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65