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Microsoft VLSC no access in Licenses, Download and Keys and Software

Hans Vincent S. Praile 26 Reputation points
2022-08-22T10:01:10.527+00:00

We have a new user added in VLSC that given a persmisson to access the Licenses, Download and Keys and Software, the user was able to log in his account but still can't access the said options, can't find also the user after added in VLCS, can you help us?

Windows for business | Windows Server | User experience | Other
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  1. Anonymous
    2022-08-22T13:06:44.577+00:00

    You can email volume licensing service center.
    https://support.microsoft.com/en-us/supportrequestform/2afa6f15-b710-db46-909a-8346017c802f?sl=en&sc=US

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  1. Sean O'Brien 11 Reputation points
    2022-08-23T07:38:46.397+00:00

    Hello there,

    Did the user receive any welcome mail?

    A welcome e-mail message is sent to the new user, inviting them to complete VLSC Registration. Once registration is complete, the new user can access and manage the Licensing ID based upon the roles you assigned in approximately 2 hours.

    Although it may take up to 2 hours for VLSC to display the role changes, the user should experience the changed permissions immediately for any existing agreements. For new agreements processed that same day, the changes can take up to 48 hours to come into effect.

    ---------------------------------------------------------------------------------------------------------------------------------------

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    1 person found this answer helpful.

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