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Can't mark comment done - word 2013

Anonymous
2013-03-24T01:00:13+00:00

Hi Guys,

Just getting used to word 2013, and discovered the ability to mark comments done rather than deleting.  This looks very useful.  However when right clicking on the comment the option to 'mark comment done' is greyed out - already has a checkmark by it, and I cannot mark it as done.

Any ideas as to why the option is greyed out, stopping me selecting it?

Thanks

Jon

Microsoft 365 and Office | Word | For home | Windows

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  1. Jay Freedman 207.5K Reputation points Volunteer Moderator
    2013-03-29T14:51:17+00:00

    One more thing to be aware of: When you use Save As in a *.doc and tell it to save as a *.docx or *.docm, there's a check box in the Save As dialog for "Maintain compatibility with previous versions of Word". To enable "Mark comment done" and other Word 2013 new features in that document, you must be sure that box is not checked.

    The other way to do this is to click File > Convert and then save.

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  1. Anonymous
    2013-03-29T13:28:14+00:00

    'Mark comment done' is a new feature introduced in Word 2013. The option only works with Word document format means docx. If you are using a .doc file extension I would suggest you to save the file to a docx (Word document) format to use this feature.

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  1. Anonymous
    2013-03-24T01:05:50+00:00

    Hmm, i'm wondering if it is because the document was produced in an earlier version of Word - just tried creating a new doc in word 2013 and I can make a comment and mark it as done just fine.  Bit of a pain if so, as most people don't have word 2013 yet.

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  1. Anonymous
    2014-11-25T15:58:27+00:00

    I came searching for an answer to this same problem and I found that for me, the issue was that the document I'd opened (from an email attachment) hadn't been saved yet. Once I saved the document, I was able to mark comments as done.

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  2. Anonymous
    2013-03-30T15:39:01+00:00

    Thanks guys.  It seems like word 2007 which was creating the problem files, is creating docx files that still need converting to 2013 format.  The 'file>convert' trick in office 2013 is working, but it its a bit annoying to have to do this with every file created in word 2007 on my laptop.

    Is there  a way of getting word 2007 to create compatible files as default?

    Just to clarify, word 2007 is defaulting to creating docx files (not .doc files) but these docx files still need converting to the new format in word 2013.  I cannot find any option in word 2007 that looks like it might help.

    Thanks

    Jon

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