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Error 1713 while installing Office 2013

Anonymous
2013-03-15T14:13:39+00:00

Hello,

I have a Windows 7 Home basic SP 1, 64 bit, processor B940 Lenovo Laptop.  I have downloaded MS Office 2013 trial period for 60 days.  When I am trying to install the package from the CD it is giving an error 1713.(Setup cannot install one of the required products for Microsoft Access Setup Metadata MUI(English) 2013.

When I am clicking on the Setup folder in the CD it is saying that 'The 64 bit product may not be installed with Microsoft Office Click-to-Run.  Remove Microsoft Office Click-to-Run and try again.

Questions:

  1. I used MS Office 2010 trial period for 60 days and then removed it? Am I receiving Error 1713 because of this?
  2. Should I remove Microsoft Office Click-to-Run?  Will removing Microsoft Office Click-to-Run also remove my MS Office 2010 Starter from my PC.
  3. I have never installed a program from a CD.  Do I need to click on every program on the CD to install the same on my PC OR can I just click on the Setup folder in the CD to install the entire program.

Please suggest.

Regards,

Debabrata Roy

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2013-03-18T00:04:50+00:00

    Here is a possible fix for a 1713 error

    Code 1713 Error: MSI_package_name cannot install one of its required products.

    http://support.microsoft.com/kb/926279

    4 people found this answer helpful.
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  2. Anonymous
    2015-09-28T08:28:12+00:00

    that doesn't help when you get other error messages from the set-up like it doesn't understand the language, so stuck in a circle

    2 people found this answer helpful.
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  3. Anonymous
    2013-03-18T16:59:36+00:00

    The same response was given by Tekknight....please read it.

    Problem persists

    2 people found this answer helpful.
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  4. Anonymous
    2015-09-10T00:18:25+00:00

    right click on the Setup.exe run as admin. Boom! works!

    nope we are not stupid as s**t same code...

    1 person found this answer helpful.
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  5. Anonymous
    2013-03-17T17:12:04+00:00

    Is there anyone who can answer my post????

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